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OiAna

OiAna boosts the efficiency of customer service teams by consolidating communication, automating replies, and delivering valuable insights. Although the customi...

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OiAna boosts the efficiency of customer service teams by consolidating communication, automating replies, and delivering valuable insights. Although the customi...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

OiAna boosts the efficiency of customer service teams by consolidating communication, automating replies, and delivering valuable insights. Although the customization features may be somewhat restricted, it presents a well-organized and dependable platform that is perfect for medium to large enterprises looking to enhance their support processes and customer satisfaction.

Product Details

What Is OiAna?

OiAna serves as a virtual assistant tailored to assist businesses in optimizing their time, organizing tasks, and efficiently managing client interactions. This tool simplifies the process of scheduling appointments, keeps track of confirmations, and allows clients to arrange services whenever they wish. Furthermore, it aids in financial management, stores customer data, and facilitates marketing efforts through SMS or email. OiAna empowers teams to concentrate on providing outstanding service while minimizing operational workload and costs.

OiAna Pricing

The provider presents two pricing options for OiAna:

  • Plan for consulting rooms: R$59.99

  • Plan for clinics: R$239.90

Contact us today for a customized OiAna pricing quote tailored to your business!

Please note that prices may vary.

OiAna Integrations

The vendor has not provided any details regarding third-party integrations for this software. To explore its features and potential compatibility, request an OiAna demonstration.

Who Is OiAna For?

OiAna is well-suited for organizations spanning various industries and sectors, including:

  • Beauty and wellness

  • Education

  • Healthcare

  • Fitness

  • Pet care services

  • Home maintenance

  • Consulting

Is OiAna Right For You?

OiAna is perfect for professionals and service-based businesses aiming to enhance their daily operations, including appointment management, client relations, and essential financial oversight. Established in 2016, it connects services with professionals and clients to boost productivity and strengthen relationships. With a focus on creativity and sustainability, OiAna prioritizes teamwork, client satisfaction, and creating positive experiences while ensuring the safe and private handling of all user data.

If you're still uncertain whether OiAna is the right choice for you, reach out to our customer support team at info@softwareseekers.com for more assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✘ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Automated notifications improve appointment clarity
  • ✔ Intuitive interface simplifies daily administrative tasks
  • ✔ Centralized schedule and client management system

Cons

  • ✘ Support response times can vary occasionally
  • ✘ Reporting options may not meet complex needs

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, OiAna offers a dedicated mobile app.

OiAna offers two pricing plans, including Plan for consulting rooms (R$59.99) and Plan for clinics (R$239.90). Get a detailed OiAna cost breakdown tailored to your specific requirements.

OiAna primarily supports English and Portuguese languages.

No, OiAna does not offer an API.

OiAna features are used by organizations across industries and sectors, such as education, healthcare, fitness, pet care services, beauty and wellness, home maintenance, and consulting.

OiAna offers support through phone, WhatsApp, email, live chat and contact form.

Information about third-party integrations has not been specified by the vendor.