logo

Okendo

Okendo is designed to gather and showcase customer feedback, while also facilitating loyalty programs, surveys, quizzes, and referral systems for Shopify mercha...

★ ★ ★ ★ ★

0.00 | 0 Reviews

Watch Demo Get Pricing

Okendo is designed to gather and showcase customer feedback, while also facilitating loyalty programs, surveys, quizzes, and referral systems for Shopify mercha...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Okendo is designed to gather and showcase customer feedback, while also facilitating loyalty programs, surveys, quizzes, and referral systems for Shopify merchants. Many users appreciate its user-friendly design and flexibility in customization. However, there are some mentions of inconsistent support and elevated pricing. Despite these concerns, the integration of various engagement tools along with analytics positions it as a valuable option for e-commerce teams.

Product Details

What Is Okendo?

Okendo serves as a customer marketing platform tailored for Shopify retailers, enabling them to collect and display user-generated content while fostering stronger customer connections. It consolidates product reviews, loyalty initiatives, interactive surveys, and referral processes. Businesses can leverage customizable review collection, loyalty systems, and analytical tools to minimize manual oversight while boosting social credibility and encouraging repeat sales.

Okendo Pricing

The provider presents several pricing options for Okendo to meet various requirements:

  • Free: $0/month — Up to 50 orders

  • Essential: $19/month — Up to 200 orders

  • Growth: $119/month — Up to 1,500 orders

  • Power: $299/month — Up to 3,500 orders

Please note that the pricing information has been obtained from third-party sources and may be subject to change.

Request a customized Okendo pricing quote tailored for your business today!

Okendo Integrations

This software seamlessly integrates with various systems and platforms, including:

  • Shopify software

  • Klaviyo

  • Google

  • TikTok

  • Postscript

View the Okendo demo to learn more about its integration capabilities.

Who Is Okendo For?

Okendo is well-suited for a diverse array of industries and sectors, such as:

  • E-commerce retail

  • Apparel and fashion

  • Health and beauty

  • Home goods

  • Food and beverage

Is Okendo Right For You?

If your business utilizes Shopify and seeks a consolidated platform for reviews, loyalty programs, surveys, and referrals, Okendo brings these engagement tools together in one place. Its customizable display features and analytics enable brands to enhance social proof and encourage repeat purchases. Some users have reported higher costs at larger scales, so it’s wise to align your order volume with the appropriate plan limits before making a decision.

If you're still uncertain whether Okendo is the right choice for you, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Intuitive review management
  • ✔ Customizable displays and widgets
  • ✔ Loyalty and engagement tools

Cons

  • ✘ Some advanced features may feel complex to learn
  • ✘ Some users report inconsistent support

Price

Professional

Custom

Get Free Guidance from Our Solution Experts.

Ratings

★ ★ ★ ★ ★
0.00 | 0 reviews

Ratings Distribution

Positive

0%

Neutral

0%

Negative

0%

User Reviews

No reviews yet

Be the first to share your experience with Okendo.

Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No. Okendo does not offer a standalone mobile app for iOS or Android.

Yes. Okendo provides API access for custom development and workflows.

Okendo cost plans include Free, Essential ($19/month), Growth ($119/month), and Power ($299/month), based on order volume and features. Get in touch with us for a custom Okendo cost quote.

It integrates with Shopify admin, Klaviyo, Google, TikTok, Postscript, Gorgias, and multiple other apps.

Okendo software and customer-facing elements are available in English.

Support is available via chat, onboarding teams, customer success managers, knowledge base resources, and demos.

Users are from e-commerce retail, apparel and fashion, health and beauty, home goods, food and beverage, electronics, and specialty products.