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Okendo

star star star star star 0.0 (0 reviews) | Customer Service Software · Customer Self-Service Software

Boost your Shopify store with Okendo, the all-in-one tool for customer reviews, loyalty, surveys, and analytics to enhance engagement and drive sales.

Product Overview

Okendo is designed to gather and showcase customer feedback, while also facilitating loyalty programs, surveys, quizzes, and referral systems for Shopify merchants. Many users appreciate its user-friendly design and flexibility in customization. However, there are some mentions of inconsistent support and elevated pricing. Despite these concerns, the integration of various engagement tools along with analytics positions it as a valuable option for e-commerce teams.

Product Details
Customer Service Software Features
cancel Analytics
cancel Live Chat
cancel Workflows
cancel API Access
cancel Mobile CRM
cancel Purchasing
cancel Cloud-Based
cancel Node Editing
cancel Self-Service
cancel Phone support
cancel Web Filtering
cancel Call Recording
cancel Call Scripting
cancel Contact Center
cancel Issue Tracking
Pros & Cons
Pros
checkIntuitive review management
checkCustomizable displays and widgets
checkLoyalty and engagement tools
Cons
closeSome advanced features may feel complex to learn
closeSome users report inconsistent support
User Reviews
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Frequently Asked Questions
No. Okendo does not offer a standalone mobile app for iOS or Android.
Yes. Okendo provides API access for custom development and workflows.
Okendo cost plans include Free, Essential ($19/month), Growth ($119/month), and Power ($299/month), based on order volume and features. Get in touch with us for a custom Okendo cost quote.
It integrates with Shopify admin, Klaviyo, Google, TikTok, Postscript, Gorgias, and multiple other apps.
Okendo software and customer-facing elements are available in English.
Support is available via chat, onboarding teams, customer success managers, knowledge base resources, and demos.
Users are from e-commerce retail, apparel and fashion, health and beauty, home goods, food and beverage, electronics, and specialty products.
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