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Olery

Olery simplifies the process of gathering guest feedback, delivering valuable insights that assist hospitality companies in improving their reputation and boost...

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Olery simplifies the process of gathering guest feedback, delivering valuable insights that assist hospitality companies in improving their reputation and boost...

Watch Demo Get Pricing
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Product Overview

Olery simplifies the process of gathering guest feedback, delivering valuable insights that assist hospitality companies in improving their reputation and boosting revenue. Although it does not offer a mobile application, the platform's precise sentiment analysis and comprehensive data coverage are significant advantages. In summary, Olery equips users with the strategic insights needed for exceptional guest management.

Product Details

What Is Olery?

Olery serves as a dedicated platform for reputation management and guest intelligence tailored specifically for the hospitality sector. It consolidates reviews from various global sources into a single, coherent dashboard. By leveraging sophisticated features such as Sentiment Analysis, it interprets feedback from guests effectively. This software aids businesses in identifying operational strengths and weaknesses, facilitating data-driven enhancements that elevate guest satisfaction and drive revenue. It is particularly beneficial for individual hotels, large hotel chains, and destination marketing organizations, addressing the challenge of scattered reputation data.

Olery Pricing

The pricing model for Olery is personalized based on the unique requirements of its users. To receive a tailored quote for Olery costs, please get in touch with us.

Olery Integrations

This software is compatible with various systems and platforms, including property management solutions, booking engines, and review sites.

Schedule a complimentary demo of Olery to discover more about its integration capabilities.

Who Is Olery For?

Olery caters to a diverse audience within the hospitality industry, including:

  • Hotels

  • Restaurants

  • Destination marketing organizations

  • Hospitality consultants

  • Travel agencies

Is Olery Right For You?

If you seek profound linguistic insights into guest feedback to enhance your management processes, Olery is an excellent fit. Its remarkable ‘Sentiment V2’ technology evaluates reviews in 15 different languages, making it an ideal solution for international hospitality providers. While Olery stands out for its detailed data analysis, it also includes benchmarking tools that help you maintain an edge over competitors. Acknowledged for its innovative approach in hospitality technology, the platform delivers the intelligence necessary to boost guest satisfaction.

If you're still uncertain about whether Olery is suitable for your needs and would like expert guidance to make a well-informed choice, please contact us at info@softwareseekers.com.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
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✘ real time communication
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✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
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✘ knowledge base self service
✘ multi factor authentication
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✘ call center queue management
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✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
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✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
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✘ interactive voice response ivr
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✘ collaboration and communication
✘ content and document management
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✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
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✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Clear overview of data
  • ✔ Detailed sentiment analysis
  • ✔ Insightful competitor benchmarking

Cons

  • ✘ Limited PMS integrations
  • ✘ Lacks a dedicated mobile app

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Olery software provides an API.

The software offers an FAQs forum, chat, phone, and email support.

The platform supports several languages, including English, Dutch, French, etc.

The software integrates with various platforms, including review sites, booking engines, and property management tools.

The platform offers pricing tailored to each user’s specific requirements. You can also request a personalized Olery price quote now.

No, it does not offer a mobile app.

Various users in the hospitality industry, including travel agencies, restaurants, hospitality consultants, hotels, and destination marketing organizations, benefit from Olery features.