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onWebChat

onWebChat is a software solution that provides live chat and AI chatbot capabilities aimed at offering immediate assistance to visitors on your website. Althoug...

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onWebChat is a software solution that provides live chat and AI chatbot capabilities aimed at offering immediate assistance to visitors on your website. Althoug...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

onWebChat is a software solution that provides live chat and AI chatbot capabilities aimed at offering immediate assistance to visitors on your website. Although a few users mention that the customization options may not be as extensive as desired, the platform excels in providing unlimited chat sessions, automated triggers, valuable visitor insights, and mobile accessibility, all of which enhance effective communication with customers.

Product Details

What Is onWebChat?

onWebChat is a cloud-based platform designed for customer communication, aimed at assisting businesses in connecting with website visitors through live chat and interactions with AI chatbots. This tool facilitates real-time messaging, automated chat triggers, and comprehensive visitor tracking to deliver context-sensitive support. By utilizing AI-driven responses for common inquiries, teams can minimize response times and ensure consistent availability without needing to increase their support staff.

onWebChat Pricing

The provider offers several pricing options for onWebChat to suit various requirements:

  • Free: $0

  • Pro AI: $8 per agent, per month

Note: Pricing may change over time.

Request a customized pricing quote for onWebChat tailored to your business today.

onWebChat Integrations

The provider has not disclosed any third-party integrations available for this software.

Watch the onWebChat demo to explore its functionalities and potential compatibility.

Who Is onWebChat For?

onWebChat is well-suited for various industries and sectors, including:

  • E-commerce

  • Professional services

  • Software companies

  • Digital agencies

  • Online retailers

Is onWebChat Right For You?

If your organization requires a simple solution for live chat along with AI chatbot functionality, onWebChat could be an excellent choice. It is especially beneficial for small to medium-sized teams looking to engage visitors in real-time, automate responses, and gain session-level insights without complex setups. The AI chatbot efficiently handles inquiries outside of regular hours, while triggers enhance engagement timing.

If you're still uncertain whether onWebChat is suitable for your needs, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Unlimited live chats
  • ✔ AI chatbot included
  • ✔ Visitor insights visibility

Cons

  • ✘ Limited advanced customization
  • ✘ Basic integration disclosure

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

onWebChat offers a Free plan and a Pro AI plan priced at $8/agent/month. For custom onWebChat cost details, contact us.

Support is available through website documentation, setup guides, and direct chat assistance via the vendor’s site.

No. onWebChat does not offer an API.

The onWebChat software interface is available in English.

Yes. onWebChat provides mobile apps for both iOS and Android devices.

The vendor does not disclose any third-party integrations for onWebChat.

Typical users come from e-commerce, agencies, professional services, software companies, and online retail businesses.