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Opinew

Opinew serves as a comprehensive solution for managing reviews, designed specifically for Shopify merchants seeking to enhance trustworthiness through automated...

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Opinew serves as a comprehensive solution for managing reviews, designed specifically for Shopify merchants seeking to enhance trustworthiness through automated...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Opinew serves as a comprehensive solution for managing reviews, designed specifically for Shopify merchants seeking to enhance trustworthiness through automated gathering of user-generated content. While the more advanced plans may be on the pricey side for smaller retailers, the platform does offer the ability to import reviews in bulk from Amazon and eBay. This functionality provides an immediate increase in social proof and credibility.

Product Details

What Is Opinew?

Opinew is a cutting-edge reputation management solution powered by artificial intelligence, tailored specifically for the Shopify platform. It simplifies the process of collecting and showcasing exceptional customer feedback through automated requests via email, SMS, and QR codes. In addition to gathering new reviews, it enables merchants to import existing reviews from prominent marketplaces such as Amazon, AliExpress, and eBay. This functionality allows new stores to quickly build trust, while established brands can leverage advanced analytics to enhance their conversion rates.

Opinew Pricing

The starting price for Opinew is $19 per month. The introductory plan, referred to as Starter, provides 200 credits monthly, a limit of 500 imports, photo and video reviews, along with SEO-friendly snippets. The additional pricing tiers are as follows:

  • Growth – $89/month

  • Advanced – $199/month

  • Enterprise – Starting at $499/month

Request a detailed quote for Opinew to select the most suitable plan for your requirements.

Please note that pricing may vary.

Opinew Integrations

This software integrates seamlessly with various systems and platforms, including:

  • Klaviyo

  • Omnisend

  • Gorgias

  • Zendesk

  • Loyaltylion

Watch the Opinew demonstration to discover more about its integration capabilities.

Who Is Opinew For?

The Opinew software is suited for a diverse array of industries, such as:

  • E-commerce retailers

  • Dropshipping enterprises

  • Direct-to-consumer (DTC) brands

Is Opinew Right For You?

If you are a Shopify merchant aiming to transform customer feedback into a powerful revenue-generating tool, Opinew could be the ideal solution for you. It is especially beneficial for businesses operating across various channels since its one-click import feature centralizes your global reputation into a single storefront. The software’s impressive automated SMS flows ensure that you connect with customers where they are most engaged. This makes it an exceptional option for brands prioritizing rapid growth in mobile commerce.

If you’re still uncertain whether Opinew is the right choice for your needs, feel free to reach out to our customer support team at info@softwareseekers.com for further assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
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✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Opinew is praised for ease of use and setup
  • ✔ Integrates seamlessly with Shopify, BigCommerce, and WooCommerce stores
  • ✔ Review widgets can be fully customized to match branding
  • ✔ Offers discounts or coupons to encourage customers leaving reviews
  • ✔ Showcases authentic reviews to build trust and credibility online

Cons

  • ✘ Monthly fees may feel high for smaller businesses
  • ✘ Bulk actions and review thresholds are somewhat limite
  • ✘ Could provide more options for sharing reviews socially

Price

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

The pricing for Opinew starts at $19/month. The Growth plan is available at $89/month, while the Advanced plan costs $199/month. For larger operations, the Enterprise plan starts at $499/month. Businesses can get a detailed Opinew price quote to choose the best plan for their needs.

Opinew is ideal for a wide range of industries, including e-commerce retailers, dropshipping businesses, and direct-to-consumer (DTC) brands, helping them collect, manage, and display authentic customer reviews to boost credibility and conversions.

Opinew supports integration with multiple systems and platforms, including Klaviyo, Omnisend, Gorgias, Zendesk, and LoyaltyLion.

Opinew primarily supports English, but it also allows over 80 languages for displaying reviews and widgets in your store.

Opinew does not offer a dedicated mobile app for iOS or Android.

Opinew does not officially provide a public API.

Opinew provides live chat support, a comprehensive knowledge base, and dedicated success managers for Enterprise-level clients.