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Ownchat

Ownchat is changing the game for customer interaction by turning WhatsApp into an effective tool for sales and support. It integrates a collaborative team inbox...

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Ownchat is changing the game for customer interaction by turning WhatsApp into an effective tool for sales and support. It integrates a collaborative team inbox...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Ownchat is changing the game for customer interaction by turning WhatsApp into an effective tool for sales and support. It integrates a collaborative team inbox with automation that requires no coding, allowing companies to enhance their communication seamlessly. Although the quarterly billing system demands a certain level of dedication, the rich features provided make it an excellent option for businesses aiming for growth.

Product Details

What Is Ownchat?

Ownchat serves as a dedicated conversational commerce platform that aims to convert WhatsApp into a profitable channel for businesses. It provides a unified control center that streamlines customer communications, allowing teams to manage extensive messaging without confusion. By leveraging a shared team inbox, organizations can respond to inquiries from a single number, ensuring that no potential lead slips through the cracks. The platform also includes a user-friendly chatbot builder for automating support tasks and a built-in commerce catalog for in-chat sales, making it particularly useful for Small and Medium-Sized Enterprises (SMEs) looking to expand their operations.

Ownchat Pricing

The pricing options for Ownchat are structured as follows:

  • Standard - $59/month (billed quarterly)

  • Advanced - $103/month (billed quarterly)

  • Enterprise - Custom Pricing

A 7-day free trial is available for both the Standard and Advanced plans. To receive a personalized quote for Ownchat, please contact us.

Please note that pricing may vary.

Ownchat Integrations

This software integrates seamlessly with various platforms and systems, including:

  • Shopify software

  • WooCommerce

  • Zoho CRM software

  • Stripe

  • Razorpay

Schedule a complimentary Ownchat demo to discover more about its integration capabilities.

Who Is Ownchat For?

Ownchat caters to a diverse array of industries and sectors such as:

  • Retail

  • Hospitality

  • Healthcare

  • Real estate

  • Education

Is Ownchat Right For You?

Your choice regarding Ownchat should reflect your business's growth requirements. If your organization is inundated with customer queries on personal devices or requires sales automation, this platform is an excellent option. One of its key features is the ‘No-Code Chatbot Builder,’ which empowers you to design advanced auto-responses and lead qualification processes without needing to employ a developer. Moreover, the software delivers significant advantages for retail businesses aiming to enhance revenue through WhatsApp Commerce. For those looking to centralize support while boosting revenue, it strikes an effective balance between functionality and ease of use.

If you're still uncertain about whether Ownchat is the right fit and require professional guidance to make an informed choice, feel free to contact us at info@softwareseekers.com.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
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✘ file sharing management
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✘ real time communication
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✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
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✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
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✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
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✘ customer relationship management crm
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✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Shared team inbox improves collaboration
  • ✔ Cost reduction via automated tasks
  • ✔ Increased lead conversions through engagement

Cons

  • ✘ No smart audience segmentation available
  • ✘ Quarterly payment commitment required

Price

Professional

$59

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

The platform is primarily available in English.

Yes, Ownchat software provides an API.

The software integrates seamlessly with a range of platforms and systems, including Stripe, WooCommerce, Zoho CRM software, Shopify software, and Razorpay.

The platform provides three plans: Standard at $59/month and Advanced at $103/month (both billed quarterly), plus an Enterprise plan with custom pricing. A 7-day free trial is available for Standard and Advanced. You can also request a personalized Ownchat price quote now.

Yes, it offers a mobile app.

The software offers an FAQs forum, WhatsApp chat assistance, and email support.

Businesses across various industries, including healthcare, retail, education, hospitality, and real estate, benefit from Ownchat features.