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Pega CRM

star star star star star 0.0 (0 reviews) | Customer Service Software · Customer Service Automation Software

Transform your business with Pega, a low-code platform that accelerates app development and automates workflows for enhanced customer engagement.

Product Overview

Pega is a low-code solution designed for automating enterprise processes, facilitating AI-based decision making, and enhancing customer interactions. Although there is a learning curve when it comes to more intricate scenarios, it enables teams to create applications more swiftly, streamline workflows, and provide tailored experiences without requiring deep coding knowledge.

Product Details
Customer Service Software Features
cancel Analytics
cancel Live Chat
cancel Workflows
cancel API Access
check_circle Mobile CRM
cancel Purchasing
cancel Cloud-Based
cancel Node Editing
cancel Self-Service
cancel Phone support
cancel Web Filtering
cancel Call Recording
cancel Call Scripting
cancel Contact Center
cancel Issue Tracking
Pros & Cons
Pros
checkHelps build data rules across the company and implement solutions
checkPowerful tools help streamline processes and maximize productivity
checkAllows users to build applications faster with low-code capabilities
Cons
closeIts CRM capabilities can be improved
closeFiltering capabilities on custom dashboards are limited
User Reviews
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Frequently Asked Questions
Yes, it offers an API.
It offers a support center, and customers can contact Pega through the client portal and phone.
It offers custom pricing along with free trials for some features and capabilities. You can contact us to get a personalized Pega pricing plan.
Pega integrates with a number of third-party applications, including AWS, Azure, and Snowflake.
The platform supports multiple languages, including English, French, Italian, and Japanese.
It offers mobile apps for both iOS and Android.
Typical users of Pega include businesses in healthcare, finance, and automobile.
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