logo

proactive AI outreach

The use of proactive AI outreach empowers teams to connect with customers effectively by utilizing automated campaigns, predictive messaging, and tailored follo...

★ ★ ★ ★ ★

0.00 | 0 Reviews

Watch Demo Get Pricing

The use of proactive AI outreach empowers teams to connect with customers effectively by utilizing automated campaigns, predictive messaging, and tailored follo...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

The use of proactive AI outreach empowers teams to connect with customers effectively by utilizing automated campaigns, predictive messaging, and tailored follow-ups. Although its proactive suggestions might not address every intricate situation, it remains a dependable solution for large organizations and contact centers aiming for data-driven interaction and enhanced customer response rates.

Product Details

What Is Proactive AI Outreach?

Proactive AI outreach is an innovative customer engagement solution that enables businesses to connect with their customers through their preferred channels, utilizing tailored and AI-driven messages. This platform merges both voice and digital outreach to enhance campaign effectiveness, ensure compliance, and streamline agent workloads. It is specifically crafted for large organizations and contact centers, fostering customer trust, increasing response rates, and generating measurable outcomes in every interaction, thus making engagement quicker and more efficient.

Proactive AI Outreach Pricing

The provider presents five pricing options for proactive AI outreach:

  • CXone Mpower Omnichannel Suite: $110/agent/month

  • CXone Mpower Essential Suite: $135/agent/month

  • CXone Mpower Core Suite: $169/agent/month

  • CXone Mpower Complete Suite: $209/agent/month

  • CXone Mpower Ultimate Suite: $249/agent/month

Request a customized pricing quote for your business today!

Please note that prices may vary.

Proactive AI Outreach Integrations

This software is compatible with various systems and platforms, including:

  • ServiceNow

  • Zendesk Suite

  • HubSpot CRM software

  • Oracle Service Cloud

  • Kustomer software

Watch the proactive AI outreach demo to discover more about its integration capabilities.

Who Is Proactive AI Outreach For?

Proactive AI outreach caters to a diverse array of industries, such as:

  • BPO

  • Financial Services

  • Government

  • Healthcare

  • Insurance

  • Retail

  • Telecommunications

Is Proactive AI Outreach Right For You?

This platform is ideal for organizations looking for intelligent, scalable engagement across both voice and digital channels. It facilitates compliant messaging guided by AI that reaches customers on their terms, enhances agent productivity, and optimizes campaign results. Trusted by prominent global brands with over 15 billion interactions each year, the platform adheres to ISO 9001:2015 standards and has received industry accolades, including leadership positions in the Gartner Magic Quadrant and Forrester Wave, making it an excellent choice for large enterprises and contact centers.

If you are still uncertain whether proactive AI outreach suits your needs, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Multichannel engagement boosts customer reach quickly
  • ✔ Higher contact rates with more prospects
  • ✔ AI-guided messages improve response effectiveness

Cons

  • ✘ May lack consistent dedicated support
  • ✘ Customer support response times may fluctuate

Price

Professional

Custom

Get Free Guidance from Our Solution Experts.

Ratings

★ ★ ★ ★ ★
0.00 | 0 reviews

Ratings Distribution

Positive

0%

Neutral

0%

Negative

0%

User Reviews

No reviews yet

Be the first to share your experience with proactive AI outreach.

Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, proactive AI outreach offers an API.

proactive AI outreach offers five pricing options, including CXone Mpower Omnichannel Suite ($110/agent/month), CXone Mpower Essential Suite ($135/agent/month), CXone Mpower Core Suite ($169/agent/month), CXone Mpower Complete Suite ($209/agent/month), and CXone Mpower Ultimate Suite ($249/agent/month). Get a detailed proactive AI outreach cost breakdown tailored to your specific requirements.

proactive AI outreach primarily supports English

No, proactive AI outreach does not offer a dedicated mobile app.

proactive AI outreach supports integration with multiple platforms, such as HubSpot CRM software, Oracle Service Cloud, ServiceNow, Zendesk Suite, and Kustomer software.

proactive AI outreach features are used by organizations across industries and sectors, including government, healthcare, insurance, BPO, financial services, retail, and telecommunications.

proactive AI outreach offers support through live chat and contact form.