logo

Pubble

Pubble is designed to assist teams in enhancing customer support through features like live chat, instant messaging, community Q&A, and mobile applications. Alt...

★ ★ ★ ★ ★

0.00 | 0 Reviews

Watch Demo Get Pricing

Pubble is designed to assist teams in enhancing customer support through features like live chat, instant messaging, community Q&A, and mobile applications. Alt...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Pubble is designed to assist teams in enhancing customer support through features like live chat, instant messaging, community Q&A, and mobile applications. Although setting up all the features may require some initial work, it ultimately leads to quicker responses and improved teamwork. In summary, it serves as a dependable option for companies aiming for effective, real-time interaction with their customers.

Product Details

What Is Pubble?

Pubble serves as a dynamic customer support solution that enhances communication through live chat and real-time messaging right on a company’s website. At the heart of its functionality is the Pubblebot, which provides immediate, automated replies to frequently asked customer inquiries, significantly alleviating the burden on support teams and cutting operational expenses. Additionally, Pubble includes features for tracking website visitors and initiating proactive chats to engage valuable prospects instantly. This blend of automation and immediate assistance guarantees quick resolution of issues and boosts customer satisfaction for businesses of all sizes.

Pubble Pricing

The pricing structure for Pubble includes the following options:

Pubble for Customer Support

  • Free plan: €0 for up to 100 monthly conversations

  • Business 250: €50/month for up to 250 monthly conversations

  • Business 500: €100/month for up to 500 monthly conversations

  • Business 1000: €200/month for up to 1000 monthly conversations

  • Enterprise: Custom pricing for over 1000 monthly conversations

Pubble for Live Events

  • Event 50: €60

  • Event 100: €120

  • Event 250: €240

  • Event 500: €360

  • Event 1000: €600

For a tailored Pubble pricing estimate that fits your unique needs, feel free to request a personalized quote.

Please note that pricing may vary.

Pubble Integrations

This software seamlessly integrates with a variety of platforms, including:

  • Facebook

  • Instagram software

  • Slack software

  • Teamwork Desk

  • Help Scout

Schedule a complimentary Pubble demo to discover more about its integration capabilities.

Who Is Pubble For?

Pubble software is well-suited for organizations within numerous industries and sectors, such as:

  • Food and beverage

  • Education

  • Media

  • Energy

  • Technology

  • Aviation

Is Pubble Right For You?

If you are seeking a comprehensive, mobile-friendly solution to foster real-time community interaction directly on your website, Pubble is an excellent choice. The platform facilitates live chat while offering agents the essential flexibility to respond at their convenience using mobile applications. It is perfect for organizations in search of a messaging platform that streamlines customer support and allows quicker response times.

If you still have questions about whether Pubble software suits your needs, reach out to us at info@softwareseekers.com for personalized assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✔ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Real-time messaging with website visitors
  • ✔ Automatic answers to frequent questions
  • ✔ Searchable chat history and FAQ database

Cons

  • ✘ Chat tools may struggle with very technical issues
  • ✘ Customer support response times may vary

Price

Professional

Custom

Get Free Guidance from Our Solution Experts.

Ratings

★ ★ ★ ★ ★
0.00 | 0 reviews

Ratings Distribution

Positive

0%

Neutral

0%

Negative

0%

User Reviews

No reviews yet

Be the first to share your experience with Pubble.

Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Pubble is primarily available in English.

Yes, Pubble offers a mobile app for Android and iOS users.

Information regarding an API is currently unspecified by the vendor.

Pubble features are used by organizations across various industries and sectors, such as media, technology, education, aviation, and energy.

Pubble integrates with Slack, Help Scout, Instagram, Facebook, and Teamwork Desk.

Pubble provides support through phone, email, chatbot, live chat, FAQs, and a help center.

Pubble pricing comprises two main categories, i.e., Customer Support and Live Events. For Customer Support, plans start with a Free plan for 100 monthly conversations, followed by Business 250 (€50/month), Business 500 (€100/month), Business 1000 (€200/month), and Enterprise with custom pricing for over 1000 conversations. Live Events pricing begins at €60 for 50 participants and scales up to €600 for 1000 participants. Request a tailored Pubble cost plan for your organization.