Pubble

star star star star star 0.0 (0 reviews) | Customer Service Software · Best Conversational Support Software

Enhance your customer support with Pubble's live chat and real-time messaging for faster responses and better team collaboration.

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Product Overview

Pubble is designed to assist teams in enhancing customer support through features like live chat, instant messaging, community Q&A, and mobile applications. Although setting up all the features may require some initial work, it ultimately leads to quicker responses and improved teamwork. In summary, it serves as a dependable option for companies aiming for effective, real-time interaction with their customers.

Product Details

What Is Pubble?

Pubble serves as a dynamic customer support solution that enhances communication through live chat and real-time messaging right on a company’s website. At the heart of its functionality is the Pubblebot, which provides immediate, automated replies to frequently asked customer inquiries, significantly alleviating the burden on support teams and cutting operational expenses. Additionally, Pubble includes features for tracking website visitors and initiating proactive chats to engage valuable prospects instantly. This blend of automation and immediate assistance guarantees quick resolution of issues and boosts customer satisfaction for businesses of all sizes.

Pubble Pricing

The pricing structure for Pubble includes the following options:

Pubble for Customer Support

Free plan: €0 for up to 100 monthly conversations
Business 250: €50/month for up to 250 monthly conversations
Business 500: €100/month for up to 500 monthly conversations
Business 1000: €200/month for up to 1000 monthly conversations
Enterprise: Custom pricing for over 1000 monthly conversations

Pubble for Live Events

Event 50: €60
Event 100: €120
Event 250: €240
Event 500: €360
Event 1000: €600

For a tailored Pubble pricing estimate that fits your unique needs, feel free to request a personalized quote.

Please note that pricing may vary.

Pubble Integrations

This software seamlessly integrates with a variety of platforms, including:

Facebook
Instagram software
Slack software
Teamwork Desk
Help Scout

Schedule a complimentary Pubble demo to discover more about its integration capabilities.

Who Is Pubble For?

Pubble software is well-suited for organizations within numerous industries and sectors, such as:

Food and beverage
Education
Media
Energy
Technology
Aviation

Is Pubble Right For You?

If you are seeking a comprehensive, mobile-friendly solution to foster real-time community interaction directly on your website, Pubble is an excellent choice. The platform facilitates live chat while offering agents the essential flexibility to respond at their convenience using mobile applications. It is perfect for organizations in search of a messaging platform that streamlines customer support and allows quicker response times.

If you still have questions about whether Pubble software suits your needs, reach out to us at info@softwareseekers.com for personalized assistance.

Customer Service Software Features

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Pros & Cons

Pros

checkReal-time messaging with website visitors

checkAutomatic answers to frequent questions

checkSearchable chat history and FAQ database

Cons

closeChat tools may struggle with very technical issues

closeCustomer support response times may vary

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Frequently Asked Questions

Pubble is primarily available in English.

Yes, Pubble offers a mobile app for Android and iOS users.

Information regarding an API is currently unspecified by the vendor.

Pubble features are used by organizations across various industries and sectors, such as media, technology, education, aviation, and energy.

Pubble integrates with Slack, Help Scout, Instagram, Facebook, and Teamwork Desk.

Pubble provides support through phone, email, chatbot, live chat, FAQs, and a help center.

Pubble pricing comprises two main categories, i.e., Customer Support and Live Events. For Customer Support, plans start with a Free plan for 100 monthly conversations, followed by Business 250 (€50/month), Business 500 (€100/month), Business 1000 (€200/month), and Enterprise with custom pricing for over 1000 conversations. Live Events pricing begins at €60 for 50 participants and scales up to €600 for 1000 participants. Request a tailored Pubble cost plan for your organization.

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