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Quality Driven Software

star star star star star 0.0 (0 reviews) | Customer Service Software · Customer Service Automation Software

Enhance customer satisfaction with Quality Driven Software's platform for real-time feedback, performance tracking, and service quality improvement.

Product Overview

Quality Driven Software provides a robust customer service platform designed to assist companies in gathering feedback, tracking employee performance, and elevating the quality of their services. Although certain advanced functionalities might necessitate further training, the platform's real-time notifications, analytical capabilities, and performance monitoring make it an effective resource for boosting customer satisfaction and ensuring accountability.

Product Details
Customer Service Software Features
cancel Analytics
cancel Live Chat
cancel Workflows
cancel API Access
cancel Mobile CRM
cancel Purchasing
cancel Cloud-Based
cancel Node Editing
cancel Self-Service
cancel Phone support
cancel Web Filtering
cancel Call Recording
cancel Call Scripting
cancel Contact Center
cancel Issue Tracking
Pros & Cons
Pros
checkTracks employee performance with visual dashboards and reports
checkUncovers quality issues through real‑time customer feedback
checkProvides customizable surveys via email and SMS options
Cons
closeManual job uploads required to send surveys currently
closeCannot email clients directly from survey response comments
User Reviews
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Frequently Asked Questions
Quality Driven Software price starts at $49/month for the HR Module Only plan. The Starter plan is $137/month, the Intermediate plan is $179/month, and the Enterprise plan is $249+/month, offering advanced features and scalability for growing service-based businesses. Get a detailed Quality Driven Software cost breakdown to make an informed decision.
Yes, Quality Driven Software offers an API.
Quality Driven Software features are used by service-based business owners, managers, and teams focused on customer satisfaction and employee performance.
Quality Driven Software provides support via email, Facebook, and an online contact form.
Quality Driven Software primarily supports English.
No, Quality Driven Software does not offer a dedicated mobile app.
Quality Driven Software integrates with NiceJob, Launch27, and ResponsiBid for seamless workflow.
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