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Quality Driven Software

Quality Driven Software provides a robust customer service platform designed to assist companies in gathering feedback, tracking employee performance, and eleva...

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Quality Driven Software provides a robust customer service platform designed to assist companies in gathering feedback, tracking employee performance, and eleva...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Quality Driven Software provides a robust customer service platform designed to assist companies in gathering feedback, tracking employee performance, and elevating the quality of their services. Although certain advanced functionalities might necessitate further training, the platform's real-time notifications, analytical capabilities, and performance monitoring make it an effective resource for boosting customer satisfaction and ensuring accountability.

Product Details

What Is Quality Driven Software?

Quality Driven Software is an innovative platform focused on customer satisfaction, tailored specifically for service-oriented businesses aiming to assess and enhance their service quality. It streamlines the gathering of client feedback through SMS and email surveys, converting raw responses into practical metrics for employee performance. By pinpointing underperforming team members and catching customer dissatisfaction early, this system tackles the vital challenge of client retention, assisting businesses in safeguarding their revenue while upholding exemplary service standards.

Quality Driven Software Pricing

Quality Driven Software provides several pricing options:

  • HR Module Only: $49/month

  • Starter: $137/month

  • Intermediate: $179/month

  • Enterprise: $249+/month

Get in touch today for a customized pricing quote tailored to your business!

Please note: Pricing may vary.

Quality Driven Software Integrations

This software seamlessly integrates with various systems and platforms, including:

  • ResponsiBid

  • Launch27

  • NiceJob

Check out the Quality Driven Software demo to discover more about its integration capabilities.

Who Is Quality Driven Software For?

This platform is perfect for a diverse array of service-based industries, such as:

  • Maid services

  • Lawn care

  • Window cleaning

  • Carpet cleaning

  • Pest control

  • HVAC services

  • Plumbing

Is Quality Driven Software Right For You?

Quality Driven Software is an excellent choice for service-oriented businesses eager to boost customer satisfaction and enhance employee accountability. The platform monitors staff performance, uncovers quality concerns, and transforms client feedback into useful insights. With its visual dashboards and real-time notifications, managers can swiftly identify underperforming employees and clients who are not satisfied. Designed to be secure and scalable, it empowers teams to maintain high service standards, enhance accountability, and make informed decisions that lead to improved business results.

If you still have questions about whether Quality Driven Software is the right fit, feel free to reach out to us at info@softwareseekers.com for further assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Tracks employee performance with visual dashboards and reports
  • ✔ Uncovers quality issues through real‑time customer feedback
  • ✔ Provides customizable surveys via email and SMS options

Cons

  • ✘ Manual job uploads required to send surveys currently
  • ✘ Cannot email clients directly from survey response comments

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Quality Driven Software price starts at $49/month for the HR Module Only plan. The Starter plan is $137/month, the Intermediate plan is $179/month, and the Enterprise plan is $249+/month, offering advanced features and scalability for growing service-based businesses. Get a detailed Quality Driven Software cost breakdown to make an informed decision.

Yes, Quality Driven Software offers an API.

Quality Driven Software features are used by service-based business owners, managers, and teams focused on customer satisfaction and employee performance.

Quality Driven Software provides support via email, Facebook, and an online contact form.

Quality Driven Software primarily supports English.

No, Quality Driven Software does not offer a dedicated mobile app.

Quality Driven Software integrates with NiceJob, Launch27, and ResponsiBid for seamless workflow.