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QuickBlox

QuickBlox provides a dynamic communication platform designed for businesses to seamlessly integrate chat, voice, and video functionalities into their applicatio...

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QuickBlox provides a dynamic communication platform designed for businesses to seamlessly integrate chat, voice, and video functionalities into their applicatio...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

QuickBlox provides a dynamic communication platform designed for businesses to seamlessly integrate chat, voice, and video functionalities into their applications. While customizing the interface may pose some difficulties, its robust cross-platform SDKs along with extensive messaging, calling, and communication features position it as a dependable option for applications that demand scalable solutions.

Product Details

What Is QuickBlox?

QuickBlox serves as a cloud-based communication backend that enables businesses to create vibrant, real-time messaging and video applications. It offers a comprehensive suite of pre-built infrastructure, allowing developers to incorporate peer-to-peer calling, group chats, and AI-powered features without needing to develop server-side logic from the ground up. This platform meets the essential demand for secure and scalable communication, particularly in regulated industries where data privacy and compliance are critical.

QuickBlox Pricing

The pricing structure for QuickBlox is categorized as follows:

  • Chat Services + AI Assistant:

    • Basic: Free

    • Starter: $107/month

    • Growth: $269/month

    • HIPAA Cloud: $430/month

    • Enterprise: starting at $647/month

  • AI Assistant only:

    • SmartChat Assistant: $50/month

    • HIPAA SmartChat Assistant: $149/month

Request a custom QuickBlox price quote tailored to your business needs today!

Please note that the pricing may change.

QuickBlox Integrations

The vendor has not disclosed information regarding third-party integrations for this software. To discover more about the functionalities of QuickBlox, consider scheduling a demo.

Who Is QuickBlox For?

QuickBlox is well-suited for various industries and sectors, such as:

  • Healthcare

  • Finance and banking

  • Marketplace

  • Education

Is QuickBlox Right For You?

This platform is perfect for organizations looking for a secure, cloud-based communication backend that complies with HIPAA and SOC 2 standards. QuickBlox shines in sectors like healthcare and finance, providing real-time messaging, video, and voice functionalities through cross-platform SDKs. With a reliable infrastructure trusted by global clients such as Bayshore Healthcare and Teladoc Health, QuickBlox stands out as an excellent option for businesses aiming to implement effective and customizable communication solutions into their applications.

If you're still uncertain about choosing QuickBlox, feel free to reach out to us at info@softwareseekers.com for more assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
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✘ call center management
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✘ security data handling
✔ analytics and reporting
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✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Easy SDK integration for chat and video features
  • ✔ HIPAA-compliant for regulated healthcare applications
  • ✔ AI tools enhance translation and rephrasing

Cons

  • ✘ Occasionally takes longer to load, which may affect communication
  • ✘ Setup can be somewhat challenging for first-time users

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, QuickBlox does not offer a dedicated mobile app.

QuickBlox offers support via phone, email, live chat, and a dedicated help center.

Yes, QuickBlox offers an API.

QuickBlox pricing is organized into two main categories. For Chat Services with the AI Assistant, the Basic plan is free, Starter costs $107/month, Growth is $269/month, HIPAA Cloud is $430/month, and the Enterprise plan is $647/month. For the AI Assistant alone, the SmartChat Assistant is $50/month, while the HIPAA SmartChat Assistant is $149/month. Get a detailed QuickBlox cost breakdown to make an informed decision.

QuickBlox software primarily supports English.

Information about third-party integrations has not been specified by the vendor.

QuickBlox features are used by enterprises and developers across healthcare, finance, e-commerce, education, and other industries seeking to integrate real-time chat, voice, and video communication into their applications.