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Quiq

Quiq serves as a messaging platform designed for customer service, allowing companies to engage with their clients via SMS, web chat, and various social media c...

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Quiq serves as a messaging platform designed for customer service, allowing companies to engage with their clients via SMS, web chat, and various social media c...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Quiq serves as a messaging platform designed for customer service, allowing companies to engage with their clients via SMS, web chat, and various social media channels. Although it may not directly integrate with certain telephony systems, necessitating tailored configurations, it provides effective multi-channel communication aimed at enhancing support results.

Product Details

What Is Quiq?

Quiq serves as a conversational engagement platform that empowers brands to create personalized interactions powered by artificial intelligence (AI) across various messaging channels, including SMS, WhatsApp, Apple Messages for Business, and web chat. It accommodates both cloud and on-premises deployment options, making it adaptable for businesses of any scale.

Featuring intelligent chatbots, in-chat payment capabilities, and real-time analytics, Quiq enhances customer engagement, eases service workloads, and improves customer experience (CX) results.

Quiq Pricing

Quiq employs a customized pricing structure starting at $6,000 per feature per month. The final pricing may fluctuate based on the size of the business, specific feature requirements, and the time needed for implementation.

If you wish to receive personalized Quiq pricing, reach out to us today!

Note: The pricing information has been obtained from third-party sources and is subject to change.

Quiq Integrations

Quiq can integrate with a variety of systems and platforms, including:

  • Oracle CRM On Demand

  • Shopify software

  • Salesforce

  • Zendesk

  • SAP CRM software

  • Stripe

  • Braintree

Watch the Quiq demo to discover more about its integration capabilities.

Who Is Quiq For?

Quiq is particularly well-suited for enterprises in sectors such as:

  • Retail and e-commerce

  • Travel and hospitality

Is Quiq Right For You?

If your goal is to enhance customer service through secure and scalable messaging solutions, Quiq might be the ideal choice for you. This enterprise-grade platform facilitates AI-driven conversations across leading messaging applications while ensuring end-to-end encryption, SOC 2 Type II certification, and compliance with both the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA). Additional security measures further bolster system reliability.

Built upon a microservices architecture and hosted on AWS, Quiq guarantees high availability along with effective disaster recovery.

If you're still uncertain whether Quiq software meets your needs, please get in touch with our customer support team at info@softwareseekers.com for more assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Strengthens online brand presence
  • ✔ Enables visual quote sharing
  • ✔ Convenient and remote-friendly platform

Cons

  • ✘ May lack a built-in contact list
  • ✘ Limited unified reporting capabilities

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Quiq offers an API.

No, Quiq doesn’t offer a mobile app.

Quiq offers a flexible pricing model starting from $6,000/feature/month. The cost may vary depending on various factors such as the number of users, feature requirements, and implementation time. Request a customized Quiq cost estimate today.Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

Quiq supports integration with multiple systems and platforms, including Oracle, Shopify, Salesforce, Zendesk, SAP, Stripe, and Braintree.

The typical users of Quiq are businesses actively working in the retail sector, e-commerce, travel, and hospitality.

Quiq offers support via online ticket, live chat, call, text, email, and social networking platforms.

Quiq primarily supports the English language.