Quiq

star star star star star 0.0 (0 reviews) | Customer Service Software · Best Conversational Support Software

Enhance your customer support with Quiq, a messaging platform that streamlines communication through SMS, web chat, and social channels.

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Product Overview

Quiq serves as a messaging platform designed for customer service, allowing companies to engage with their clients via SMS, web chat, and various social media channels. Although it may not directly integrate with certain telephony systems, necessitating tailored configurations, it provides effective multi-channel communication aimed at enhancing support results.

Product Details

What Is Quiq?

Quiq serves as a conversational engagement platform that empowers brands to create personalized interactions powered by artificial intelligence (AI) across various messaging channels, including SMS, WhatsApp, Apple Messages for Business, and web chat. It accommodates both cloud and on-premises deployment options, making it adaptable for businesses of any scale.

Featuring intelligent chatbots, in-chat payment capabilities, and real-time analytics, Quiq enhances customer engagement, eases service workloads, and improves customer experience (CX) results.

Quiq Pricing

Quiq employs a customized pricing structure starting at $6,000 per feature per month. The final pricing may fluctuate based on the size of the business, specific feature requirements, and the time needed for implementation.

If you wish to receive personalized Quiq pricing, reach out to us today!

Note: The pricing information has been obtained from third-party sources and is subject to change.

Quiq Integrations

Quiq can integrate with a variety of systems and platforms, including:

Oracle CRM On Demand
Shopify software
Salesforce
Zendesk
SAP CRM software
Stripe
Braintree

Watch the Quiq demo to discover more about its integration capabilities.

Who Is Quiq For?

Quiq is particularly well-suited for enterprises in sectors such as:

Retail and e-commerce
Travel and hospitality

Is Quiq Right For You?

If your goal is to enhance customer service through secure and scalable messaging solutions, Quiq might be the ideal choice for you. This enterprise-grade platform facilitates AI-driven conversations across leading messaging applications while ensuring end-to-end encryption, SOC 2 Type II certification, and compliance with both the General Data Protection Regulation (GDPR) and the Health Insurance Portability and Accountability Act (HIPAA). Additional security measures further bolster system reliability.

Built upon a microservices architecture and hosted on AWS, Quiq guarantees high availability along with effective disaster recovery.

If you're still uncertain whether Quiq software meets your needs, please get in touch with our customer support team at info@softwareseekers.com for more assistance.

Customer Service Software Features

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Pros & Cons

Pros

checkStrengthens online brand presence

checkEnables visual quote sharing

checkConvenient and remote-friendly platform

Cons

closeMay lack a built-in contact list

closeLimited unified reporting capabilities

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Frequently Asked Questions

Yes, Quiq offers an API.

No, Quiq doesn’t offer a mobile app.

Quiq offers a flexible pricing model starting from $6,000/feature/month. The cost may vary depending on various factors such as the number of users, feature requirements, and implementation time. Request a customized Quiq cost estimate today.Disclaimer: The pricing has been sourced from third-party websites and is subject to change.

Quiq supports integration with multiple systems and platforms, including Oracle, Shopify, Salesforce, Zendesk, SAP, Stripe, and Braintree.

The typical users of Quiq are businesses actively working in the retail sector, e-commerce, travel, and hospitality.

Quiq offers support via online ticket, live chat, call, text, email, and social networking platforms.

Quiq primarily supports the English language.

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