logo

Recordsure

Recordsure is a sophisticated RegTech solution powered by artificial intelligence, designed to improve compliance and ensure quality assurance by thoroughly cap...

★ ★ ★ ★ ★

0.00 | 0 Reviews

Watch Demo Get Pricing

Recordsure is a sophisticated RegTech solution powered by artificial intelligence, designed to improve compliance and ensure quality assurance by thoroughly cap...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Recordsure is a sophisticated RegTech solution powered by artificial intelligence, designed to improve compliance and ensure quality assurance by thoroughly capturing and examining every customer interaction. Although its wide-ranging features might seem daunting at first, the primary advantage of providing complete oversight and achieving over a 50% decrease in file review time far exceeds any initial challenges.

Product Details

What Is Recordsure?

Recordsure is an innovative platform that leverages AI and speech analytics, specifically designed for evaluating conversations in industries with strict regulations. This system aims to establish a dependable and undeniable audit trail by securely capturing, transcribing, and analyzing interactions that occur either in-person (using the Capture App) or remotely. It employs advanced AI algorithms to automatically evaluate each advisory session, highlight high-risk scenarios, and facilitate business transformation while minimizing compliance expenses.

Recordsure Pricing

The pricing for Recordsure is flexible and tailored to meet the specific needs of your organization. Obtain a pricing structure that aligns with your business requirements and financial plan.

Recordsure Integrations

This software seamlessly integrates with its ecosystem, including the Recordsure Capture App. Schedule a demo to discover more about these integration options.

Who Is Recordsure For?

Recordsure is suitable for various professional services, industries, and organizations such as:

  • Financial services

  • Government (UK Government Departments, Public Sector)

  • Utilities

  • Organizations that require complete compliance oversight

Is Recordsure Right For You?

If your organization faces challenges due to the high costs and limited coverage of manual quality assurance or file reviews, Recordsure presents a groundbreaking compliance solution. A key feature of the platform is ReviewAI, which removes the necessity for manual and random sampling. By utilizing AI-driven Assure models, it evaluates all conversations automatically, detects discrepancies, and flags only the most significant cases for human assessment, resulting in first-time unclear ratings dropping to less than one in ten. This targeted strategy guarantees top-tier suitability reviews and enhances staff efficiency by more than 50%.

Still uncertain about Recordsure? Get in touch with us at info@softwareseekers.com for additional support.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✔ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✔ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✔ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Significantly reduces human QA/file review time
  • ✔ Security and GDPR/PACE/DPA compliance
  • ✔ Provides highly accurate, domain-specific AI transcription

Cons

  • ✘ Users may require initial implementation guidance
  • ✘ Excessive features may overwhelm new users

Price

Professional

Custom

Get Free Guidance from Our Solution Experts.

Ratings

★ ★ ★ ★ ★
0.00 | 0 reviews

Ratings Distribution

Positive

0%

Neutral

0%

Negative

0%

User Reviews

No reviews yet

Be the first to share your experience with Recordsure.

Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Recordsure offers support via phone and email during business hours.

Recordsure software primarily supports English.

No, Recordsure does not offer an API.

Recordsure features are used by large, regulated organizations like Tier 1 banks, wealth managers, and UK Government departments.

Yes, Recordsure does offer a dedicated mobile app.

Recordsure price is custom. Get a detailed Recordsure cost breakdown tailored to your specific requirements.

The software supports integration with its own ecosystem, such as the Recordsure Capture App.