RedHelper

star star star star star 0.0 (0 reviews) | Customer Service Software · Best Conversational Support Software

Enhance your customer support with RedHelper's live chat and co-browsing technology, enabling real-time communication and visitor behavior insights.

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Product Overview

RedHelper serves as a web-based consulting platform that integrates live chat features with co-browsing capabilities, allowing for immediate interaction with visitors on your site. Although the response time for customer support can fluctuate at times, its primary strengths lie in co-browsing and offering agents the ability to observe visitor behavior in real-time, which greatly outweighs this drawback.

Product Details

What Is RedHelper?

RedHelper is a cloud-based e-commerce tool designed to enhance sales for online businesses by improving how they communicate with visitors. It acts as an immediate communication bridge between a website visitor and an operator, aiming to elevate service standards that drive sales. Utilizing co-browsing technology, it enables operators to assist online shoppers effectively while observing visitor behavior for tailored support.

RedHelper Pricing

RedHelper provides several pricing plans:

Personal: ₽0/month
Business: ₽960/month
Pro: ₽1855/month

Request a customized pricing quote for your business today!

Please note that pricing may change.

RedHelper Integrations

This software integrates seamlessly with CRM systems, HelpDesk, Yandex, and VKontakte. Schedule a demo of RedHelper to discover more about these integrations.

Who Is RedHelper For?

RedHelper is well-suited for various organizations, including:

E-commerce platforms
Online retailers
Sales and support teams
Small and mid-sized enterprises
High-traffic websites
Businesses of all sizes

Is RedHelper Right For You?

If your organization depends on online sales or intricate web-based processes, RedHelper offers innovative visual engagement solutions. Its key feature, Co-browse technology, allows agents to visually navigate the customer's browser, pointing out elements and assisting them in completing complicated forms or transactions in real-time. By tracking visitor actions and behaviors, this system removes uncertainty and empowers agents to engage proactively, greatly enhancing conversion rates.

If you still have questions about the features of RedHelper, feel free to reach out to us at info@softwareseekers.com for more assistance.

Customer Service Software Features

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Pros & Cons

Pros

checkIncludes powerful, integrated Co-browse technology

checkDesigned to directly increase e-commerce sales

checkAllows real-time monitoring of visitor behavior

Cons

closeSupport options are not consistently available

closeLimited out-of-the-box CRM integration

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Frequently Asked Questions

RedHelper software primarily supports English and Russian.

RedHelper price Personal at ₽0/month, Business at ₽960/month and Pro at ₽1855/month. Get a detailed RedHelper cost breakdown tailored to your specific requirements.

The software supports integration with CRM, HelpDesk,Yandex and VKontakte.

RedHelper offers personal technical support and consultations regarding effectiveness and integration via chat and email.

RedHelper features are used by companies of all sizes seeking a live chat and co-browsing solution, primarily e-commerce platforms.

No, RedHelper does not offer a dedicated mobile app.

Yes, RedHelper offers an API.

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