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Review Ninja

Review Ninja serves as a comprehensive customer service solution that allows for real-time tracking of reviews and centralized management of reputation on vario...

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Review Ninja serves as a comprehensive customer service solution that allows for real-time tracking of reviews and centralized management of reputation on vario...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Review Ninja serves as a comprehensive customer service solution that allows for real-time tracking of reviews and centralized management of reputation on various social and review sites. Although the platform may experience slower performance during high demand, it excels in automating the generation of reviews and effectively managing customer interactions.

Product Details

What Is Review Ninja?

Review Ninja is a cloud-based platform designed for customer service that focuses on overseeing and managing online reviews from leading review sites and social media accounts. It offers automated requests for reviews as well as comprehensive dashboard views that summarize all customer interactions and ratings. This platform allows businesses to share positive feedback to enhance their brand's visibility and monitor reputation shifts in real time. Additionally, it provides features for generating reviews, listening to social conversations, and tracking rankings to foster greater trust and influence consumer choices.

Review Ninja Pricing

The pricing structure for Review Ninja is based on the following plan:

  • Basic Plan: $20/user/month

Receive a personalized Review Ninja pricing plan tailored to your specific business needs and budget.

Note: The pricing information has been gathered from external sources and may change.

Review Ninja Integrations

The vendor has not disclosed information regarding third-party integrations available for this software. To discover more about the capabilities of Review Ninja, consider scheduling a demo.

Who Is Review Ninja For?

This software is ideal for various industries, including:

  • Healthcare

  • Dental

  • Real estate

  • Retail

  • Food

  • Automotive

  • Legal

Is Review Ninja Right For You?

Review Ninja is well-suited for organizations looking to enhance their online reputation and boost customer engagement through effective review management. It improves the monitoring of reviews and captures social feedback from diverse channels. The platform also automates request processes for reviews and showcases positive comments on major review sites.

If you're still uncertain whether Review Ninja fits your needs, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Automates review solicitation
  • ✔ Promotes positive reviews
  • ✔ Provides real‑time updates and response alerts
  • ✔ Enhances rank monitoring across review sites

Cons

  • ✘ Updates may slow down implementation time
  • ✘ Extensive capabilities may initially overwhelm users

Price

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Custom

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Ratings

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Ratings Distribution

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

The typical users of Review Ninja include sectors like healthcare, dental, real estate, retail, food, automotive, and legal.

Review Ninja offers support through email, phone number, and form submission.

No, Review Ninja does not offer an API.

Review Ninja software supports English language only.

The vendor offers customized pricing plans according to different business needs. It offers a Basic Plan at $20.00/user/month. Get a customized Review Ninja cost breakdown for your business today.

No, Review Ninja does not offer a mobile app.

The vendor has not provided details about third-party integrations for this software.