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RocketData

RocketData assists companies in overseeing and aligning their listings, reviews, and online presence across prominent platforms. The solution provides centraliz...

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RocketData assists companies in overseeing and aligning their listings, reviews, and online presence across prominent platforms. The solution provides centraliz...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

RocketData assists companies in overseeing and aligning their listings, reviews, and online presence across prominent platforms. The solution provides centralized updates, monitors reviews, and delivers performance analytics. Although the depth of SEO customization may be somewhat restricted, it is ideal for multi-location brands, retailers, and local service providers requiring reliable and precise management of their digital visibility.

Product Details

What Is RocketData?

RocketData serves as a centralized solution tailored for businesses operating in multiple locations, aiming to enhance online reputation management and customer service engagements. This platform consolidates customer reviews and feedback from over 30 different location-based services and social media networks into one unified dashboard. As a result, it facilitates quick response management, fostering trust and enhancing brand loyalty. Additionally, the autoresponder feature leverages neural networks to address frequently asked questions, significantly saving time for larger operations.

RocketData Pricing

The pricing for RocketData is personalized through three distinct plans:

  • Online Presence 360

  • Online Reputation 360

  • Rocket Ultra

To receive a tailored quote for RocketData that meets your unique needs, please make a request.

Please note that pricing may vary.

RocketData Integrations

RocketData is compatible with a diverse array of third-party applications, including:

  • Google Maps

  • Apple Maps

  • Waze

  • Uber

  • Lyft

  • Yelp

  • Zomato

Schedule a complimentary demo of RocketData to learn more about integration options.

Who Is RocketData For?

This platform is perfectly suited for various industries and sectors, such as:

  • Telecom

  • Logistics and transport

  • Education

  • Entertainment

  • Finance

  • Retail

  • Medicine

Is RocketData Right For You?

RocketData is an excellent choice for businesses aiming to effectively enhance their local customer experience and reputation across numerous online platforms. One of its key features is the white-labeled interface, which enables companies to fully customize the branding of the platform and integrate it seamlessly into their existing workflows. By centralizing review monitoring, advanced analytics, and response management, RocketData empowers enterprises and multi-location organizations to maintain a consistently favorable digital presence while driving higher customer acquisition from local searches.

If you're still uncertain whether RocketData is the right solution for your business, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✔ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Centralizes review management across platforms
  • ✔ Supports multi-location business operations
  • ✔ Facilitates bulk updates for listings

Cons

  • ✘ Multi-user management requires coordination
  • ✘ Automated updates may overwrite manual edits

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

RocketData provides support through email and the customer portal.

RocketData has integration arrangements with multiple apps, including Lyft, Google Maps, Zomato, Apple Maps, Waze, Yelp, and Uber.

No, RocketData does not have a mobile app.

RocketData features are used by organizations across various industries and sectors, such as medicine, finance, retail, entertainment, telecom, logistics and transport, and education.

RocketData offers customized pricing through Rocket Ultra, Online Reputation 360, and Online Presence 360. Request a tailored RocketData cost plan for your organization.

RocketData supports English, Spanish, Polish, and Russian languages.

No, RocketData does not offer an API.