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RocketPhone.ai

RocketPhone.ai is an innovative business phone solution that leverages artificial intelligence to enhance communication and streamline operations. This voice pl...

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RocketPhone.ai is an innovative business phone solution that leverages artificial intelligence to enhance communication and streamline operations. This voice pl...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

RocketPhone.ai is an innovative business phone solution that leverages artificial intelligence to enhance communication and streamline operations. This voice platform is designed to eliminate administrative burdens and boost revenue for both sales and service teams. Although certain users may need some initial guidance to get started, the platform's primary strength lies in its capability to deliver real-time support for agents directly within Salesforce, making the benefits far surpass any challenges.

Product Details

What Is RocketPhone.ai?

RocketPhone.ai serves as a Computer Telephony Integration (CTI) and Unified Communications (UC) platform, tailored to function as a prominent Phone System for Salesforce. This solution merges voice, mobile (RocketCell), and video communications into a unified, cloud-based environment. Additionally, it employs advanced AI technology to oversee calls, automatically log information, guide agents in real-time, and activate CRM workflows based on the context of conversations, turning customer dialogue into valuable insights.

RocketPhone.ai Pricing

The pricing plans for RocketPhone.ai include:

  • RocketPhone:

    • Lite: $45/month/user

    • A.I: $85/month/user

  • RocketCell Data:

    • 2GB: $2

    • 4GB: $4

    • 10GB: $6

    • 20GB: $8

    • 40GB: $10

  • RocketCell A.I: Starting from $70/month/user

Request a customized pricing quote for your business regarding RocketPhone.ai today!

Please note that prices may change.

RocketPhone.ai Integrations

Designed for seamless integration within the Salesforce ecosystem, RocketPhone.ai enhances its functionality across various business operations. Schedule a demo of RocketPhone.ai to discover more about these integrations.

Who Is RocketPhone.ai For?

This platform is perfectly suited for sales, service, and compliance teams operating in regulated sectors such as:

  • Customer service

  • CX organizations

  • Financial services

  • Retail and utilities

  • Small to Mid-sized Businesses (SMBs)

Is RocketPhone.ai Right For You?

If your organization uses Salesforce and aims to enhance agent efficiency while maintaining compliance during calls, then RocketPhone.ai is designed for you. The platform features the AI Call Assist and AI Bookmarking engine. AI Call Assist offers agents real-time guidance and recommended next steps during conversations. At the same time, AI Bookmarking identifies significant moments (such as "pricing discussion" or "objection") and logs these occurrences along with AI Call Summaries and sentiment directly into Salesforce, streamlining tasks and speeding up the sales process.

If you still have questions about RocketPhone.ai, feel free to reach out to us at info@softwareseekers.com for additional support.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✔ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✔ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Deep, native integration with Salesforce (CTI)
  • ✔ Real-time AI guidance improves agent success/compliance
  • ✔ AI dramatically reduces agent note-taking

Cons

  • ✘ Support may be unresponsive during peak hours
  • ✘ Initial training might be required by new users

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, RocketPhone.ai does not offer an API.

RocketPhone.ai software primarily supports English.

RocketPhone.ai supports integration with Salesforce ecosystem.

No, RocketPhone.ai does not offer a dedicated mobile app.

RocketPhone.ai price starts with RocketPhone plans i.e. Lite at $45/month/user, and A.I at $85/month/user, RocketCell Data plans at various rates and RocketCell A.I plan, starting from $70/month/user. Get a detailed RocketPhone.ai cost breakdown tailored to your specific requirements.

RocketPhone.ai offers support via phone, email, contact form and demos.

RocketPhone.ai features are used by sales and customer service teams in mid-to-large businesses that use Salesforce as their primary CRM.