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ScriptRunner

ScriptRunner offers extensive scripting and automation functionalities across multiple platforms, facilitating smooth workflow management. Although the document...

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ScriptRunner offers extensive scripting and automation functionalities across multiple platforms, facilitating smooth workflow management. Although the document...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

ScriptRunner offers extensive scripting and automation functionalities across multiple platforms, facilitating smooth workflow management. Although the documentation for the application may need enhancements, the tool’s strong features guarantee compliance in configurations and swift responses to incidents. In summary, it stands out as a dependable choice for large enterprises and IT teams aiming for significant automation benefits.

Product Details

What Is ScriptRunner?

ScriptRunner serves as an all-encompassing automation platform designed to help IT teams streamline their operational environment by linking various systems and automating intricate workflows. This tool focuses on zero-ticket automation, enabling users to address frequent issues automatically, minimizing the need for agent intervention and alleviating the support workload. Additionally, it allows for swift action against security threats and maintains ongoing configuration compliance, effectively preventing configuration drift throughout the entire system.

ScriptRunner Pricing

The pricing plans for ScriptRunner are tailored to meet diverse business requirements. Obtain a customized ScriptRunner pricing quote for your organization today!

ScriptRunner Integrations

ScriptRunner seamlessly integrates with ITSM and monitoring platforms. Schedule a complimentary ScriptRunner demo to discover more about its integration capabilities.

Who Is ScriptRunner For?

ScriptRunner is particularly beneficial for the following sectors and industries:

  • Healthcare

  • Public Sector

  • Information Technology

  • Finance

Is ScriptRunner Right For You?

This powerful solution offers extensive operational control for organizations aiming to adopt advanced IT and business automation. Its exceptional feature of zero-ticket automation revolutionizes the customer service experience by resolving issues promptly, thereby reducing operational expenses. The platform enjoys the trust of major enterprises worldwide, such as MaineHealth and Booking.com, making it a dependable option for complex environments that require system unification and compliance assurance.

If you're still uncertain whether ScriptRunner is the right solution for you, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✔ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✘ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Makes it easy to set up scripts
  • ✔ Centralized script storage
  • ✔ Robust data organization

Cons

  • ✘ Auditing and reporting features could be improved
  • ✘ The handling of CSV files could be improved

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

ScriptRunner supports the English and German languages.

ScriptRunner features support organizations in the healthcare, public, information technology, and finance industries.

Yes, ScriptRunner does offer an API.

ScriptRunner offers customized pricing plans for varying business needs. Receive a personalized ScriptRunner cost estimate specific to your organization.

ScriptRunner offers support via email and contact form.

ScriptRunner integrates with ITSM and monitoring systems.

No, ScriptRunner does not offer a dedicated mobile app.