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Shapo

Shapo is a tool designed to assist companies in gathering, organizing, and displaying customer testimonials through customizable widgets, video feedback, and ce...

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Shapo is a tool designed to assist companies in gathering, organizing, and displaying customer testimonials through customizable widgets, video feedback, and ce...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Shapo is a tool designed to assist companies in gathering, organizing, and displaying customer testimonials through customizable widgets, video feedback, and centralized forms. Although it might not offer sophisticated controls typically found in enterprise solutions, it provides small to medium-sized teams the ability to boost trust, social validation, and credibility on their websites and various online platforms.

Product Details

What Is Shapo?

Shapo serves as a social proof platform designed to assist businesses in gathering, organizing, and displaying customer testimonials. Users can collect both text and video testimonials through customizable forms or by importing existing reviews from various online platforms. All testimonials are neatly arranged in a centralized dashboard, making it easy to manage them across different products or services. In addition, Shapo offers customizable widgets that can be embedded on websites and shared across digital channels to showcase customer feedback.

Shapo Pricing

The provider presents two pricing options:

  • Free: $0/month

  • Pro: $29/month

Feel free to request a personalized quote for Shapo pricing that suits your specific needs.

Please note that pricing may vary.

Shapo Integrations

This software integrates with a variety of platforms, including:

  • Facebook

  • Instagram software

  • LinkedIn

  • Reddit

  • Shopify software

  • Etsy

Schedule a free demo with Shapo to learn more about its integration capabilities.

Who Is Shapo For?

Shapo is well-suited for organizations spanning numerous industries and sectors, such as:

  • Technology

  • Digital marketing and advertising

  • Real estate

  • Financial technology

  • Hospitality and hotel management

  • Transportation

Is Shapo Right For You?

If your business aims to gather and display genuine customer testimonials across digital platforms, Shapo offers a simple solution for managing social proof in one location. It focuses on enabling teams to collect customer feedback and share it consistently without needing technical expertise.

Trusted by numerous clients globally, this platform caters to organizations seeking an efficient testimonial workflow rather than complicated tools. If your intention is to centralize testimonials and present them wherever your audience interacts, Shapo could be an effective choice.

If you still have questions about whether Shapo is the right software for your needs, reach out to us at info@softwareseekers.com for further assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
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✘ multi channel support
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✔ analytics and reporting
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✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Easy testimonial collection via forms
  • ✔ Supports video testimonials from customers
  • ✔ Customizable widgets for website display

Cons

  • ✘ Customer support response times may vary
  • ✘ The AI sentiment analysis feature is missing

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Shapo offers an API.

No, Shapo does not have a mobile app.

Shapo primarily supports the English language.

The Shapo cost is structured around two plans: Free at $0/month and a Pro at $29/month. Contact us for a detailed Shapo price breakdown for your organization.

Shapo features are used by organizations and professionals across industries and sectors, including digital marketing and advertising, hospitality and hotel management, environmental services, transportation, technology, and real estate.

Shapo integrates with a variety of apps, including Google, Instagram, Twitter (X), LinkedIn, App Store, and Facebook.

Shapo provides support through live chat, email, help center, FAQs, and knowledge base.