logo

SharedInbox

SharedInbox serves as a collaborative solution designed for teams to manage email communications directly through Slack. It connects seamlessly with leading ema...

★ ★ ★ ★ ★

0.00 | 0 Reviews

Watch Demo Get Pricing

SharedInbox serves as a collaborative solution designed for teams to manage email communications directly through Slack. It connects seamlessly with leading ema...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

SharedInbox serves as a collaborative solution designed for teams to manage email communications directly through Slack. It connects seamlessly with leading email services, allows for threaded discussions, and simplifies the process of assigning tasks. By doing so, it minimizes inbox overload and enhances team collaboration.

Product Details

What Is SharedInbox?

SharedInbox serves as an effective communication tool that integrates fluidly with Slack, enabling entire teams to oversee shared email accounts without having to exit their collaborative environment. It converts incoming emails into distinct Slack threads, simplifying the process of replying, discussing, and delegating tasks to specific team members. This unified approach eradicates the disarray often associated with conventional shared inboxes, ensuring that no customer inquiry goes unnoticed and significantly enhancing response times for teams managing substantial communication volumes.

SharedInbox Pricing

SharedInbox provides three primary pricing options:

  • Starter: $15/month

  • Go: $35/month

  • Business: $90/month

Request a comprehensive cost estimate for SharedInbox to select the plan that best suits your requirements.

Please note that pricing may vary.

SharedInbox Integrations

This software is compatible with various systems and platforms, including:

  • Slack

  • Google Workspace

  • Outlook

  • Office 365

Check out the SharedInbox demo to discover more about its integration capabilities.

Who Is SharedInbox For?

The SharedInbox software is well-suited for a diverse array of industries and sectors, such as:

  • Customer support

  • Sales teams

  • Account management teams

Is SharedInbox Right For You?

If your team faces challenges with email overload or ineffective collaboration, SharedInbox can centralize your communication directly within Slack. Its key feature is the integration of all email threads with Slack channels, which facilitates easy assignment, tracking, and management of messages as a team. For those looking to declutter their inboxes, this software presents an effective solution.

If you’re still uncertain whether SharedInbox is the ideal choice for you, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Integrates emails directly into Slack channels
  • ✔ Thread-based conversation management
  • ✔ Assign emails and track progress
  • ✔ Statuses and due dates prevent missed messages
  • ✔ Reporting and analytics improve oversight

Cons

  • ✘ Limited customization options for email workflows beyond Slack
  • ✘ Users might require initial training for smooth adoption

Price

Professional

Custom

Get Free Guidance from Our Solution Experts.

Ratings

★ ★ ★ ★ ★
0.00 | 0 reviews

Ratings Distribution

Positive

0%

Neutral

0%

Negative

0%

User Reviews

No reviews yet

Be the first to share your experience with SharedInbox.

Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Currently, SharedInbox does not provide a public API; it functions primarily through Slack integration.

SharedInbox offers priority support via its contact form for setup and troubleshooting.

No, SharedInbox does not offer a standalone mobile app.

SharedInbox primarily supports English for all user interfaces and documentation.

SharedInbox offers three pricing tiers: Starter at $15/month, Go at $35/month, and Business at $90/month. Get a detailed SharedInbox price quote to choose the best plan.

Teams in customer support, marketing, IT, and remote collaboration environments are typical users of SharedInbox.

It integrates with Gmail, Google Workspace, Outlook, and Office 365.