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SharedInbox

star star star star star 0.0 (0 reviews) | Customer Service Software · Customer Communications Tools

Transform your team's email experience with SharedInbox, a tool that streamlines communication and collaboration directly within Slack.

Product Overview

SharedInbox serves as a collaborative solution designed for teams to manage email communications directly through Slack. It connects seamlessly with leading email services, allows for threaded discussions, and simplifies the process of assigning tasks. By doing so, it minimizes inbox overload and enhances team collaboration.

Product Details
Customer Service Software Features
cancel Analytics
cancel Live Chat
cancel Workflows
cancel API Access
cancel Mobile CRM
cancel Purchasing
cancel Cloud-Based
cancel Node Editing
cancel Self-Service
cancel Phone support
cancel Web Filtering
cancel Call Recording
cancel Call Scripting
cancel Contact Center
cancel Issue Tracking
Pros & Cons
Pros
checkIntegrates emails directly into Slack channels
checkThread-based conversation management
checkAssign emails and track progress
checkStatuses and due dates prevent missed messages
checkReporting and analytics improve oversight
Cons
closeLimited customization options for email workflows beyond Slack
closeUsers might require initial training for smooth adoption
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Frequently Asked Questions
Currently, SharedInbox does not provide a public API; it functions primarily through Slack integration.
SharedInbox offers priority support via its contact form for setup and troubleshooting.
No, SharedInbox does not offer a standalone mobile app.
SharedInbox primarily supports English for all user interfaces and documentation.
SharedInbox offers three pricing tiers: Starter at $15/month, Go at $35/month, and Business at $90/month. Get a detailed SharedInbox price quote to choose the best plan.
Teams in customer support, marketing, IT, and remote collaboration environments are typical users of SharedInbox.
It integrates with Gmail, Google Workspace, Outlook, and Office 365.
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