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Simpu

Simpu software offers a robust platform for customer communication, enabling companies to consolidate all their support and marketing channels for immediate int...

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Simpu software offers a robust platform for customer communication, enabling companies to consolidate all their support and marketing channels for immediate int...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Simpu software offers a robust platform for customer communication, enabling companies to consolidate all their support and marketing channels for immediate interaction and enhanced productivity. Although the number of third-party integrations is somewhat restricted, its extensive range of features, which includes a built-in CRM and a rules engine, makes the investment worthwhile.

Product Details

What Is Simpu?

Simpu is a comprehensive solution crafted to resolve communication silos for small to medium enterprises. At its core, it features a shared inbox that consolidates email, live chat, and social media direct messages into one collaborative environment. This integrated method enhances user experience by boosting team productivity and enabling swift replies. Additionally, the powerful workflow automation, driven by its rules engine, minimizes repetitive tasks, allowing support teams to concentrate on intricate and valuable inquiries.

Simpu Pricing

The pricing for Simpu is tailored to meet the specific requirements of each organization. To obtain a customized quote for your business, please request a personalized pricing proposal.

Simpu Integrations

This software seamlessly integrates with various platforms, including:

  • Shopify

  • WooCommerce

  • Magento

  • HubSpot

  • Jira

  • Mambu

To discover more about its integration capabilities, watch a free demo of Simpu.

Who Is Simpu For?

Simpu is well-suited for diverse functions, such as:

  • Web development

  • Mobile app development

  • E-commerce

  • Digital marketing

Is Simpu Right For You?

If your growing business struggles with disjointed customer communication and frequent app transitions, Simpu could be an excellent solution. The platform uniquely integrates service, sales, and marketing functionalities into a single cohesive system, enhancing operational efficiency. Supported by the renowned Techstars accelerator program, Simpu aims to assist teams in scaling by providing an essential centralized platform to handle increasing user demands. This all-in-one solution is specifically designed to convert support interactions into revenue-generating opportunities.

If you're still uncertain about choosing Simpu, feel free to reach out to our support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Unified shared inbox for all channels
  • ✔ Streamlined and efficient communication workflows
  • ✔ Built-in chatbot and live chat features

Cons

  • ✘ Limited number of third-party integrations
  • ✘ Support documentation may not cover all scenarios

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, Simpu offers an API.

Simpu is primarily available in English.

Typical uses include web development, mobile app development, e-commerce, and digital marketing.

Yes, Simpu has a mobile app for Android and iOS.

Simpu offers support through knowledgebase and WhatsApp.

The software supports integration with multiple platforms, such as Shopify software, WooCommerce, Magento, HubSpot, Jira software, and Mambu.

The Simpu price is customized according to the needs of the organization. Request a personalized Simpu pricing quote for your business.