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Sogolytics

star star star star star 0.0 (0 reviews) | Customer Service Software · Customer Communications Tools

Unlock insights with Sogolytics, the enterprise-grade survey tool that empowers your business to collect and analyze feedback efficiently.

Product Overview

Sogolytics offers high-quality survey and feedback solutions tailored for enterprises, enabling companies to gather, analyze, and respond to insights from customers and employees in a swift and effective manner. While a few users have mentioned that the survey distribution process and the saved report features can be somewhat perplexing, the platform's strong analytical capabilities and support for multiple languages position it as an excellent option for those making data-informed choices.

Product Details
Customer Service Software Features
cancel Analytics
cancel Live Chat
cancel Workflows
cancel API Access
cancel Mobile CRM
cancel Purchasing
cancel Cloud-Based
cancel Node Editing
cancel Self-Service
cancel Phone support
cancel Web Filtering
cancel Call Recording
cancel Call Scripting
cancel Contact Center
cancel Issue Tracking
Pros & Cons
Pros
checkEnhances AI-powered survey creation
checkProvides multi-channel distribution
checkDelivers real-time dashboards and closed-loop case resolution
checkSupports advanced sentiment analysis
Cons
closeIts non-profit account renewal process might require some effort according to some users
closeThe platform's survey changes may be slightly challenging for some users
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Frequently Asked Questions
Sogolytics software integrates with a wide range of apps, including Salesforce, HubSpot CRM software, Zoho CRM software, Google Analytics, and Slack software.
Sogolytics software supports Indonesian, Czech, Dutch, English, Filipino, Finnish, French, and more.
Sogolytics offers support through email, phone number, and form submission.
Yes, Sogolytics does offer an API.
Yes, Sogolytics does offer a mobile app for Android and iOS.
The vendor offers customized pricing plans according to different business needs. It offers a Free Pro Plan that provides no cost for the users, a Pro Plan at $99/month, a Pro Max Plan at $199/month, and an Enterprise Plan that provides customized pricing. Get a customized Sogolytics cost breakdown for your business today.
The typical users of Sogolytics include sectors like airlines, automation, banking, consulting, customer service, and event planning.
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