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Sprinklr Social

Sprinklr Social is a social media management platform powered by AI, aimed at assisting large enterprises in streamlining their social media efforts, fostering...

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Sprinklr Social is a social media management platform powered by AI, aimed at assisting large enterprises in streamlining their social media efforts, fostering...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Sprinklr Social is a social media management platform powered by AI, aimed at assisting large enterprises in streamlining their social media efforts, fostering growth, and reducing the confusion caused by multiple point solutions. Although the AI capabilities for summarizing data are somewhat restricted, the platform makes up for this limitation by integrating social, marketing, and customer service information effectively.

Product Details

What Is Sprinklr Social?

Sprinklr Social is an innovative social media management tool powered by AI, developed by Sprinklr. This platform is tailored for large enterprises, enabling them to oversee all facets of their social media activities on a grand scale. It integrates publishing, engagement, social listening, campaign oversight, and analytics driven by AI into a cohesive solution. Designed for some of the largest brands globally, it supports cross-channel scheduling, collaborative workflows, and automated compliance checks, ensuring consistency while delivering measurable results across marketing, service, sales, and product teams.

Sprinklr Social Pricing

Sprinklr Social provides the following pricing option:

  • Basic: $249/month

Request a customized pricing quote for your organization today!

Note: Pricing information is sourced from external sites and may change over time.

Sprinklr Social Integrations

The software is compatible with various systems and platforms, including:

  • Aprimo software

  • Domo software

  • Salesforce

  • Freshsales

  • Google Analytics

  • Google Drive

Watch the Sprinklr Social demo to discover more about its integration capabilities.

Who Is Sprinklr Social For?

This platform is perfect for a diverse array of industries and sectors such as:

  • CPG

  • Financial services

  • Government

  • Retail

  • Technology

  • Telecommunications

  • Travel and hospitality

Is Sprinklr Social Right For You?

Your organization may find Sprinklr Social to be an excellent fit if you face challenges with disconnected tools, need to adhere to strict compliance standards, or must manage social media across more than 30 channels on a global scale. For those seeking extensive customization, advanced AI governance, and complete integration with service and marketing operations, Sprinklr stands out as a top-tier option.

If you have any questions regarding the features of Sprinklr Social, reach out to us at info@softwareseekers.com for additional support.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✔ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✔ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Unifies social media management with consumer intelligence
  • ✔ It utilizes advanced AI for tasks like content optimization
  • ✔ Provides deep customization, granular access controls, built-in audit trails

Cons

  • ✘ Customer support team can be unresponsive during peak hours
  • ✘ Reporting features can be enhanced further

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Sprinklr Social features are used by marketing teams, customer service teams for social customer service, and CX Teams for customer feedback management.

Yes, Sprinklr Social offers an API.

Sprinklr Social supports integration with a wide range of platforms, including Aprimo, Domo, Salesforce, Freshsales, Google Analytics, and Google Drive.

Sprinklr Social software primarily supports English.

Sprinklr Social offers support via onboarding, enablement, and 24/7 assistance.

No, Sprinklr Social does not offer a dedicated mobile app.

Sprinklr Social price starts at $249/month. Get a detailed Sprinklr Social cost breakdown tailored to your specific requirements.