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Starfish

star star star star star 0.0 (0 reviews) | Customer Service Software · Customer Self-Service Software

Boost student success with Starfish's cloud-based platform, offering early alerts, advising, and degree planning to enhance retention and academic outcomes.

Product Overview

Starfish is a web-based solution designed to enhance student success. It provides features such as early alerts, academic advising, degree planning, and analytical tools. This platform assists educational institutions in identifying at-risk students and facilitates effective interventions. While the software's interface might appear somewhat outdated and in need of modernization, its consolidated tools and insightful data contribute to better retention rates and academic performance.

Product Details
Customer Service Software Features
cancel Analytics
cancel Live Chat
cancel Workflows
cancel API Access
cancel Mobile CRM
cancel Purchasing
cancel Cloud-Based
cancel Node Editing
cancel Self-Service
cancel Phone support
cancel Web Filtering
cancel Call Recording
cancel Call Scripting
cancel Contact Center
cancel Issue Tracking
Pros & Cons
Pros
checkStreamlines appointment scheduling for faculty and advisors
checkFacilitates collaboration among faculty, staff, and students
checkEnhances academic planning and degree pathway visibility
Cons
closePlatform interface is outdated and visually bland
closeSystem requires a steep learning curve for new users
User Reviews
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Frequently Asked Questions
Starfish pricing follows a custom-quote model. Request a custom Starfish price quotation.
Yes, Starfish offers a mobile app.
No third-party integrations are listed.
Starfish supports the English language.
Starfish is designed for higher education institutions, including community colleges, online universities, technical schools, and student support services.
Starfish provides support via phone and contact form.
Yes, Starfish provides API access.
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