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Starfish

Starfish is a web-based solution designed to enhance student success. It provides features such as early alerts, academic advising, degree planning, and analyti...

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Starfish is a web-based solution designed to enhance student success. It provides features such as early alerts, academic advising, degree planning, and analyti...

Product Overview

Starfish is a web-based solution designed to enhance student success. It provides features such as early alerts, academic advising, degree planning, and analytical tools. This platform assists educational institutions in identifying at-risk students and facilitates effective interventions. While the software's interface might appear somewhat outdated and in need of modernization, its consolidated tools and insightful data contribute to better retention rates and academic performance.

Product Details

What Is Starfish?

Starfish is an innovative cloud-based platform aimed at enhancing student success in higher education institutions. This software is tailored to boost student engagement and optimize retention rates. With functionalities like early alerts, advising and case management, degree planning, and analytics, Starfish empowers colleges and universities to pinpoint students who may be at risk. It also facilitates the streamlining of support workflows and the coordination of interventions across various departments.

By uniting faculty, advisors, and students within a single system, the platform promotes proactive assistance, informed decision-making, and better academic results, while also cultivating a collaborative atmosphere on campus.

Starfish Pricing

The pricing structure for Starfish operates on a custom-quote basis, tailored to meet the unique needs of each organization, including user numbers and deployment specifications. To receive a personalized quote for your institution, please reach out directly.

Note: Pricing may vary over time.

Starfish Integrations

Currently, the vendor has not disclosed any third-party integrations available for this software. To explore its features and potential compatibility further, consider requesting a demo of Starfish.

Who Is Starfish For?

The Starfish software caters to a diverse array of industries and sectors, including:

  • Higher education

  • Community colleges

  • Online universities

  • Technical schools

  • Student services

  • Academic advising

  • Institutional research

Is Starfish Right For You?

If you are in search of a student success platform that aids institutions in identifying risks early and enhancing student retention through coordinated support and data-driven insights, Starfish may be the solution you need. It addresses critical issues such as disjointed student engagement and ineffective advising workflows while assisting campuses in consolidating their support efforts on a larger scale.

The platform is designed with security and scalability in mind, featuring cloud-based architecture alongside enterprise-level control frameworks capable of managing extensive student populations and adapting to changing requirements.

If you still have questions about whether Starfish is the right fit for your institution, feel free to contact our customer support team at info@softwareseekers.com. They will be more than happy to assist you in making an informed decision.

Customer Service Software Features

analytics
live chat
workflows
api access
mobile crm
purchasing
cloud based
node editing
self service
phone support
web filtering
call recording
call scripting
contact center
issue tracking
knowledge base
sales tracking
sla management
call monitoring
canned response
case management
crm integration
data encryption
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customer profile
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ticketing system
activity tracking
client management
customer feedback
customer profiles
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sales forecasting
ticket management
activity dashboard
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internal ticketing
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predictive dialing
project scheduling
selfservice portal
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alertsnotifications
analytics reporting
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automation chatbots
automation workflow
calendar scheduling
collaboration tools
customer management
document management
email phone support
employee engagement
feedback management
firewall protection
incident management
loyalty and rewards
omnichannel support
phishing prevention
real time dashboard
reporting analytics
security compliance
self service portal
threat intelligence
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workflow automation
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knowledge management
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mobile payments invoicing
natural language dialogue
online portal for tenants
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contact center outsourcing
customer feedback profiles
customer support ticketing
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anti virus and anti malware
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customer feedback and surveys
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appointment booking management
automated appointment reminder
barcode and qr code generation
call transfer and conferencing
customer experience management
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collaboration and communication
content and document management
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customer communication tracking
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appointment managementscheduling
automated responses and chatbots
customer feedback sla management
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configuration management database
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voicemail and callback management
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knowledge base self service portal
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chatbots automated responses and chatbots
omnichannel support multi channel support
integration with help desk and support systems
knowledge base content creation and management

Pros

  • Streamlines appointment scheduling for faculty and advisors
  • Facilitates collaboration among faculty, staff, and students
  • Enhances academic planning and degree pathway visibility

Cons

  • Platform interface is outdated and visually bland
  • System requires a steep learning curve for new users

Price

Professional

Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Starfish pricing follows a custom-quote model. Request a custom Starfish price quotation.

Yes, Starfish offers a mobile app.

No third-party integrations are listed.

Starfish supports the English language.

Starfish is designed for higher education institutions, including community colleges, online universities, technical schools, and student support services.

Starfish provides support via phone and contact form.

Yes, Starfish provides API access.