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Stratifyd

Stratifyd focuses on customer insights, turning intricate data into compelling visual narratives that aid in informed decision-making. While newcomers might fin...

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Stratifyd focuses on customer insights, turning intricate data into compelling visual narratives that aid in informed decision-making. While newcomers might fin...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Stratifyd focuses on customer insights, turning intricate data into compelling visual narratives that aid in informed decision-making. While newcomers might find the interface somewhat overwhelming, its powerful data connectors offer exceptional clarity into customer experiences. This commitment to excellent customer service positions Stratifyd as a noteworthy option for boosting brand loyalty.

Product Details

What Is Stratifyd?

Stratifyd serves as a robust Experience Analytics platform that harnesses the power of artificial intelligence (AI) to convert both structured and unstructured data into actionable insights for businesses. This platform allows organizations to gauge customer sentiment across various channels, including phone calls, emails, and social media interactions. By employing predictive analytics and natural language processing techniques, companies can reveal underlying trends and identify the root causes of customer challenges. In summary, Stratifyd is particularly advantageous for large enterprises aiming to minimize customer churn and improve operational efficiency through informed decision-making driven by data.

Stratifyd Pricing

The starting price for Stratifyd is $20,000 per year for its Basic plan, which focuses on the Signals modules. Additionally, there are three more pricing options available:

  • Core: $40,000/year

  • Professional: $75,000/year

  • Enterprise: Custom quote

For a tailored pricing proposal that fits your business needs, you can request a personalized quote from Stratifyd.

Please note that pricing may change over time.

Stratifyd Integrations

This software seamlessly integrates with various platforms, including:

  • Slack

  • Zendesk

  • Jira

  • Salesforce

  • Trello

  • SurveyMonkey

You can view a complimentary demo of Stratifyd to delve deeper into its integration capabilities.

Who Is Stratifyd For?

Stratifyd caters to a diverse array of industries such as:

  • Financial services

  • IT and software

  • Pharmaceuticals

  • Consumer goods and retail

  • Healthcare

  • Telecommunications and utilities

Is Stratifyd Right For You?

This platform is particularly suited for medium to large enterprises that manage significant amounts of unstructured customer data. Its advanced augmented intelligence engine enables users to assess sentiment and intent without the need for manual coding. If your organization faces challenges with data silos and requires a consolidated view of customer interactions to enhance retention efforts, Stratifyd could be an excellent choice. Ultimately, its cutting-edge AI models offer the competitive advantage necessary for effective experience management.

If you still have questions regarding Stratifyd, feel free to reach out to our support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Unifies structured and unstructured data sources
  • ✔ Comes with AI-powered human intent and sentiment analysis
  • ✔ Supports real-time interactive customer insight dashboards

Cons

  • ✘ The initial setup processes can be time-consuming
  • ✘ Its custom reporting requires initial configuration

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, Stratifyd does not offer a standalone mobile app.

The typical users of Stratifyd features come from different industries, including financial services, IT and software, pharmaceuticals, CGP and retail, healthcare, and telecommunications and utilities.

The Stratifyd price for its Signals module ranges across the following plans: Basic ($20,000/year), Core ($40,000/year), Professional ($75,000/year), and a custom-based Enterprise plan. Request a personalized Stratifyd pricing quote for your business.

Stratifyd provides support through form submission and user guides.

Yes, Stratifyd offers an API.

Stratifyd is primary available in English and supports multi-language data analysis.

Stratifyd software integrates with various third-party platforms, such as Slack, Zendesk, Jira, Salesforce, Trello, and SurveyMonkey.