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Subiz

Subiz serves as a customer service solution tailored for communication across multiple channels and capturing leads. Although a few users have mentioned challen...

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Subiz serves as a customer service solution tailored for communication across multiple channels and capturing leads. Although a few users have mentioned challen...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Subiz serves as a customer service solution tailored for communication across multiple channels and capturing leads. Although a few users have mentioned challenges with fixed chat window problems impacting page layout, the platform's message templates, user behavior tracking, and data segmentation features significantly boost support efficiency. In general, Subiz successfully enhances both team collaboration and the overall customer experience.

Product Details

What Is Subiz?

Subiz is a customer service software hosted in the cloud, tailored specifically for small to medium-sized enterprises. It provides features such as automated chat responses, behavior analysis, and real-time insights into visitor activity, enabling teams to handle inquiries more effectively. The segmentation tools empower businesses to customize their interactions based on user engagement, while proactive messaging ensures that customer needs are met swiftly. Collectively, these features promote quicker responses and a more uniform engagement experience across various customer touchpoints.

Subiz Pricing

This software offers several pricing plans on a monthly, quarterly, semi-annual, and annual basis to meet diverse business requirements. The monthly pricing structure includes:

  • Standard: $11.99 per agent per month

  • Advanced: $21 per agent per month

A 14-day free trial is also available. You can request a customized pricing quote for Subiz tailored to your business needs.

Note: Prices may change.

Subiz Integrations

The platform supports integration with a variety of third-party applications and systems, including:

  • Shopify

  • WordPress

  • Joomla

  • Magento

  • Google Analytics

Schedule a complimentary demo of Subiz to explore more about its integration options.

Who Is Subiz For?

Subiz is well-suited for numerous industries and sectors, including:

  • E-commerce

  • Healthcare

  • Pharmaceuticals

  • Education and training

  • Banking

  • Insurance

  • Tourism

Is Subiz Right For You?

If your business faces challenges with lost leads and delayed email responses, you might benefit from a solution that enables instant customer interactions. Subiz addresses this need by providing live chat functionality directly on your website, facilitating real-time support and sales dialogues. Its user-friendly design allows for immediate engagement through features like visitor tracking and automated greetings. Additionally, the platform prioritizes data security. If your goal is to convert visitors into customers while offering rapid assistance without complicated setups, Subiz could be a great choice.

If you remain uncertain about whether Subiz software aligns with your needs, feel free to reach out to our customer support team at info@softwareseekers.com for further assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Offers multi-language support, even in the free plan
  • ✔ Supports automated chat triggers and canned responses
  • ✔ Provides real-time visitor activity insights

Cons

  • ✘ Lacks advanced reporting or analysis tools
  • ✘ Chatbot customization options could be improved

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Subiz offers multiple plans on a monthly, quarterly, six-month, and yearly basis to cater to different business needs. Its monthly pricing starts at $11.99/agent/month for the Standard plan and $21/agent/month for the Advanced plan. The platform also provides a 14-day free trial. Contact us to request a personalized Subiz cost quote based on your organization’s requirements.

Yes, Subiz offers a mobile app for both Android and iOS users.

The platform provides support via multiple channels, including call, email, and live chat.

Yes, Subiz offers a custom API.

The software supports multiple languages, including Indonesian, English, Portuguese, Vietnamese, and Thai.

Subiz integrates with several third-party applications and systems, including Shopify, WordPress, Joomla, Magento, and Google Analytics.

Typical users of Subiz include businesses in e-commerce, healthcare, pharmaceuticals, education and training, banking, insurance, and tourism sectors.