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Subiz

star star star star star 0.0 (0 reviews) | Customer Service Software · Best Conversational Support Software

Enhance your customer service with Subiz, a platform that boosts team collaboration and support efficiency through multi-channel communication and lead capture.

Product Overview

Subiz serves as a customer service solution tailored for communication across multiple channels and capturing leads. Although a few users have mentioned challenges with fixed chat window problems impacting page layout, the platform's message templates, user behavior tracking, and data segmentation features significantly boost support efficiency. In general, Subiz successfully enhances both team collaboration and the overall customer experience.

Product Details
Customer Service Software Features
cancel Analytics
check_circle Live Chat
cancel Workflows
cancel API Access
cancel Mobile CRM
cancel Purchasing
cancel Cloud-Based
cancel Node Editing
cancel Self-Service
cancel Phone support
cancel Web Filtering
cancel Call Recording
cancel Call Scripting
cancel Contact Center
cancel Issue Tracking
Pros & Cons
Pros
checkOffers multi-language support, even in the free plan
checkSupports automated chat triggers and canned responses
checkProvides real-time visitor activity insights
Cons
closeLacks advanced reporting or analysis tools
closeChatbot customization options could be improved
User Reviews
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Frequently Asked Questions
Subiz offers multiple plans on a monthly, quarterly, six-month, and yearly basis to cater to different business needs. Its monthly pricing starts at $11.99/agent/month for the Standard plan and $21/agent/month for the Advanced plan. The platform also provides a 14-day free trial. Contact us to request a personalized Subiz cost quote based on your organization’s requirements.
Yes, Subiz offers a mobile app for both Android and iOS users.
The platform provides support via multiple channels, including call, email, and live chat.
Yes, Subiz offers a custom API.
The software supports multiple languages, including Indonesian, English, Portuguese, Vietnamese, and Thai.
Subiz integrates with several third-party applications and systems, including Shopify, WordPress, Joomla, Magento, and Google Analytics.
Typical users of Subiz include businesses in e-commerce, healthcare, pharmaceuticals, education and training, banking, insurance, and tourism sectors.
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