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Subsets

Subsets offers subscription-based companies the ability to pinpoint customers who may be at risk and implement successful retention strategies. Although it lack...

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Subsets offers subscription-based companies the ability to pinpoint customers who may be at risk and implement successful retention strategies. Although it lack...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Subsets offers subscription-based companies the ability to pinpoint customers who may be at risk and implement successful retention strategies. Although it lacks built-in messaging features, its automated approach to scaling retention and providing clear insights allows commercial teams to respond swiftly, enhancing subscriber engagement and overall lifetime value.

Product Details

What Is Subsets?

Subsets is an innovative platform that leverages AI to enhance retention and facilitate lifecycle experimentation, specifically designed for commercial teams within consumer subscription companies. This tool empowers teams to pinpoint predictive subscriber segments, gain insights into the behavioral factors contributing to churn, and execute A/B tests throughout the subscription lifecycle, all without needing engineering resources. It seamlessly monitors the effects of experiments on vital metrics like retention, engagement, and lifetime value in real-time.

Subsets Pricing

The provider offers flexible pricing options tailored to the specific needs of each business. Reach out today to obtain a customized pricing plan for your organization!

Subsets Integrations

This software is compatible with a variety of systems and platforms, including:

  • Stripe

  • Piano

  • Chargebee

  • Google Analytics

  • Braze

  • Snowflake

  • Zuora

Schedule a complimentary demo of Subsets to explore its integration features further.

Who Is Subsets For?

The Subsets platform is crafted for commercial teams operating in consumer subscription industries, particularly in areas such as:

  • Media

  • Publishing

Is Subsets Right For You?

If your consumer subscription business faces challenges with elevated churn rates and reactive customer service, Subsets may be an excellent solution. It offers a distinctive cloud-based platform aimed at addressing the challenges of manually identifying subscribers at risk and developing efficient, scalable retention strategies. A notable aspect of this software is its ‘Explainable AI’, which provides comprehensive behavioral insights for targeted audience predictions.

Still uncertain if Subsets meets your needs? Feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Converts validated experiments into ongoing campaigns
  • ✔ Proactively manages churn and retention strategies
  • ✔ Generates deep, actionable results analysis

Cons

  • ✘ Documentation gaps can hinder workflows
  • ✘ Extensive capabilities may initially overwhelm users

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Subsets supports integration with multiple systems, including Stripe, Piano, Chargebee, Iterable, Braze, Snowflake, and Zuora.

The vendor has not specified any information regarding its API availability.

Subsets features are used by commercial teams in subscription-focused industries like media, publishing, and retail.

The software is available in English.

Subsets pricing is personalized to match each business’s needs. Get in touch for a personalized Subsets cost estimate.

Subsets offers support through a resource center.

No, Subsets does not offer a dedicated mobile app.