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Support.cc

The Support.cc platform offers an extensive helpdesk ticketing solution that facilitates the handling of customer queries and relationship management. While it...

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The Support.cc platform offers an extensive helpdesk ticketing solution that facilitates the handling of customer queries and relationship management. While it...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

The Support.cc platform offers an extensive helpdesk ticketing solution that facilitates the handling of customer queries and relationship management. While it may have some restrictions in terms of customization, its strong automation features and effective contact management make it a worthwhile investment. In summary, the strategic advantages of Support.cc position it as an attractive option for companies aiming for unified growth.

Product Details

What Is Support.cc?

Support.cc is an all-encompassing helpdesk solution designed to consolidate customer interactions and enhance ticket resolution processes. By combining ticket management with automation features, Support.cc empowers businesses to efficiently manage a high volume of inquiries while minimizing manual workload. This cloud-based platform is especially advantageous for expanding small and medium-sized businesses aiming to boost customer satisfaction and maintain operational effectiveness across various channels.

Support.cc Pricing

The pricing model of Support.cc stands out in the SaaS landscape as it is linked to the 500apps Infinity Suite. Subscribers benefit from access to a vast ecosystem of 50 business applications. The current pricing options are as follows:

  • Enterprise plan: $12.99/month

  • Cloud plan: $14.99/month

  • Hosted plan: Custom pricing

Request a tailored pricing quote for Support.cc for your organization today.

Please note: Pricing may change.

Support.cc Integrations

The Support.cc software seamlessly integrates with various systems and platforms, including:

  • SendGrid

  • Mailjet

  • Sendinblue software

  • Hubspot CRM software

  • Copper CRM

View the Support.cc demo to discover more about its integration capabilities.

Who Is Support.cc For?

This software is well-suited for diverse industries and sectors, such as:

  • Technology and SaaS

  • E-commerce and Retail

  • Customer support centers

  • Marketing agencies

  • Nonprofit organizations

  • Financial services

  • Professional services

Is Support.cc Right For You?

If you're searching for an economical, comprehensive solution for customer support and internal task management, Support.cc could be the perfect match. Its notable advantage lies in its inclusion in the 500apps suite, offering exceptional value for growing SMBs. Recognized for its impactful features and strong market engagement, it remains a premier choice for optimizing support operations.

If you still have questions about whether Support.cc suits your needs, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✔ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✔ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Supports business growth by improving support workflows
  • ✔ Provides essential features like ticket management, contact management, and CRM integration
  • ✔ Helps support teams manage customer requests efficiently

Cons

  • ✘ May only offer API-based integrations
  • ✘ Generic software functionalities rarely fit unique workflows

Price

Professional

$12.99

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Support.cc is primarily available in English.

Yes, Support.cc offers an API.

No, Support.cc does not have a mobile application.

Support.cc price model is a part of the 500apps Infinity Suite, giving subscribers access to a full ecosystem of 50 business applications. Current pricing tiers include the Cloud Plan at $14.99/month, the Enterprise Plan at $12.99/month, and a Hosted Plan available with custom pricing. You can request a custom Support.cc cost plan that meets your requirements.

Support.cc offers support via email, and phone.

Support.cc integrates seamlessly with a range of systems and platforms, including SendGrid, Mailjet, Sendinblue, HubSpot, and Copper CRM, helping businesses streamline their support workflows.

Support.cc caters to a wide variety of industries and sectors, including technology and SaaS, e-commerce and retail, customer support centers, marketing agencies, nonprofit organizations, financial services, and professional services.