Talkwalker

star star star star star 0.0 (0 reviews) | Customer Service Software · Enterprise Feedback Management Software

Unlock real-time social insights with Talkwalker. Harness Blue Silk AI for unmatched accuracy and rapid summaries across text, images, video, and audio.

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Product Overview

Talkwalker provides immediate social listening and media analysis for over 2,500 brands. Utilizing Blue Silk AI, it examines text, images, videos, and audio across various languages. While its premium pricing is aimed at medium to large businesses, this commitment ensures unparalleled coverage, precise insights, and swift GenAI summaries of essential consumer trends.

Product Details

What Is Talkwalker?

Talkwalker serves as a robust platform for Consumer Intelligence and Social Listening, specifically tailored for large organizations. It merges external data sources such as social media, news articles, blogs, and reviews with internal customer insights from surveys and support tickets, creating a unified source of information. The platform's standout feature is its Blue Silk™ AI technology, which facilitates precise sentiment analysis, automates conversation clustering, and enables competitive benchmarking. This empowers teams in PR, Marketing, and Customer Experience to base their decisions on solid data.

Talkwalker Pricing

Talkwalker offers three distinct plans, each available at a custom price:

Listen
Analyze
Business

Get in touch to receive a tailored price quote for your organization today!

Please note that pricing may vary.

Talkwalker Integrations

Talkwalker integrates seamlessly with various software solutions, including:

Tableau software
Qlik Sense
Adverity
LexisNexis
Twitter / X
Otto

Request a complimentary Talkwalker demo to discover more about its integration capabilities.

Who Is Talkwalker For?

This platform is perfect for professionals such as:

Brands and enterprises
Marketing teams
PR and communications experts
Consumer insights teams
Social media and content strategists
Competitive intelligence groups

Is Talkwalker Right For You?

If your organization requires extensive data coverage and top-tier AI accuracy to remain competitive on a global scale, then Talkwalker is an excellent choice. With one of the most extensive datasets in the industry—supporting multiple languages, visual/image recognition, and unsampled data access such as X/Twitter Firehose—you'll never overlook an important mention. Its Generative AI features quickly summarize complex datasets, enabling teams to swiftly transition from insights to actions, safeguarding your reputation while fostering effective strategies across different departments.

If you still have questions about whether Talkwalker is the right fit for you, feel free to reach out to our support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

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Pros & Cons

Pros

checkUnsampled data is provided for social media networks

checkProprietary Blue Silk™ AI for visual/video recognition and summarization

checkRobust competitive benchmarking and PR crisis monitoring

Cons

closeAPI integration requires technical staff for implementation

closeSupport responsiveness may vary across scenarios

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Frequently Asked Questions

It integrates with Tableau, Qlik, Adverity, LexisNexis, Twitter/X, and Otto.

Yes Talkwalker software offers an API.

Talkwalker is primarily in English.

Talkwalker offers three pricing plans—Listen, Analyze, and Business—each with custom pricing, and you can request a personalized Talkwalker cost quote.

Yes, Talkwalker offers a mobile app.

Talkwalker is designed for brands and enterprises, marketing teams, PR and communications professionals, consumer-insights teams, social media/content strategists, and competitive intelligence teams.

The Customer Success team, technical specialists, and support team provide training, query configuration, and dashboard setup to help you identify actionable insights and business opportunities.

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