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Tawk.to

Tawk.to is a complimentary live chat solution that facilitates instant interaction with visitors on your website. It includes features such as visitor tracking,...

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Tawk.to is a complimentary live chat solution that facilitates instant interaction with visitors on your website. It includes features such as visitor tracking,...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Tawk.to is a complimentary live chat solution that facilitates instant interaction with visitors on your website. It includes features such as visitor tracking, AI-driven automated responses, and management across various channels. Although eliminating the "Powered by Tawk.to" branding necessitates a paid subscription, the fundamental features remain free, delivering significant benefits for businesses without the need for a subscription commitment.

Product Details

What Is Tawk.to?

Tawk.to is a complimentary live chat solution designed to enhance communication between companies and their website visitors. It boasts essential features like pre-written responses, offline forms, visitor monitoring, customizable branding options, file and screen sharing, and chat history management. The platform is intuitive, easy to implement, and can be managed with minimal effort. Its adaptability makes it suitable for businesses of any scale, facilitating better customer engagement and support. Tawk.to provides a thorough approach for organizations aiming for effective, real-time interaction with their online audience.

Tawk.to Pricing

The live chat software is available at no cost. Nonetheless, Tawk.to's pricing structure includes several paid options, such as:

  • Remove "Powered by tawk.to" branding: $29/month

  • Hire Live Chat Agents: Starting at $1/hour

  • Hire Virtual Assistants: Starting at $7.50/hour

Users can request a cost analysis from Tawk.to to assist with their long-term growth plans.

Note: The pricing is subject to change.

Tawk.to Integrations

Tawk.to seamlessly integrates with various third-party applications, including:

  • Joomla

  • Wix Website Builder

  • Squarespace

  • Cayzu Help Desk

  • Zapier

  • WordPress

  • Cloudflare

Users can arrange a demo of Tawk.to to explore its integration capabilities further.

Who Is Tawk.to For?

Tawk.to caters to businesses in multiple sectors, including:

  • Information technology and services

  • Retail

  • Computer software

  • Marketing and advertising

  • Education management

  • Real estate

  • Construction

Is Tawk.to Right For You?

Tawk.to is a free, feature-packed live chat platform with over 3 million users worldwide. It provides crucial live chat functionalities along with a complete customer support system that includes services like virtual assistants and chat agents. As the most comprehensive free offering in its field, Tawk.to represents an excellent option for businesses looking for an economical yet high-quality support tool.

If you still have questions about Tawk.to, feel free to reach out to us at info@softwareseekers.com for expert guidance on any inquiries you may have.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Customizable chat widgets to match your website’s look
  • ✔ No user limit, making it scalable for businesses of all sizes
  • ✔ Allows customers to employ chat operators and virtual assistants directly

Cons

  • ✘ Requires payment to remove the "Powered by tawk.to" branding logo
  • ✘ Performance may slow down with high traffic or multiple chats

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

The live chat software is free, but Tawk.to offers paid solutions like removing branding for $29/month per domain, hiring live chat agents from $1/hour, and virtual assistants from $7.50/hour, with the option to request a Tawk.to cost analysis for long-term growth.

Tawk.to offers multilingual support in English, Arabic, Spanish, French, Italian, Portuguese, Russian, and Turkish.

Tawk.to offers support through live chat and a knowledge base.

Tawk.to serves businesses across various industries, including information technology and services, retail, computer software, marketing and advertising, education management, real estate, and construction.

Tawk.to offers a mobile app for iOS and Android devices.

Tawk.to software offers integration options with a variety of third-party applications, including WordPress, Wix, Squarespace, Joomla, Cloudflare, Zapier, and Cayzu.

Yes, Tawk.to offers API access.