TeleSign

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Enhance security and user experience with TeleSign's real-time Trust Engine, offering customizable MFA and fraud prevention solutions through powerful APIs.

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Product Overview

TeleSign provides robust and secure solutions for identity verification and communication. Their services include multi-factor authentication (MFA), fraud prevention measures, and a global engagement platform that utilizes APIs driven by a real-time Trust Engine. While deploying their comprehensive APIs necessitates a skilled technical team, this approach allows for enhanced customization and the development of scalable verification processes, ultimately leading to improved long-term security and user experience advantages.

Product Details

What Is TeleSign?

TeleSign is a robust platform designed for enterprises, offering programmable communication and digital identity services through a cohesive set of APIs. This solution assists businesses in building and sustaining user trust throughout the entire experience, from the first sign-up to daily logins and essential transactions. Key features include identity verification and authentication (MFA) through multiple channels such as SMS, Silent Verify, Push, and Voice, along with advanced machine learning fraud detection to safeguard against account takeovers (ATO) and facilitate user access.

TeleSign Pricing

The pricing structure for TeleSign includes various plans and products:

Pay-as-you-go: No contracts or monthly fees required.
Volume discounts: Custom pricing available.

Pricing by Product:

Identity
- Phone ID: $0.011 per transaction
- Contact: $0.10 per transaction
- Other phone attributes: Custom pricing
Intelligence
- Risk assessment: $0.15 per transaction
Verification
- SMS Verify: $0.0072 per message
- Verify Plus: $0.15 per message
- Verify API / Voice / Silent: Custom pricing
Messaging
- SMS: $0.0072 per message
- Messaging API / Voice: Custom pricing
Phone Numbers / Sender IDs
- Toll-free: $1.50 setup fee + $1.50 monthly fee
- 10DLC: Custom pricing

Please note that pricing is subject to change.

TeleSign Integrations

TeleSign provides a comprehensive integration layer for communication and verification, featuring APIs for SMS, voice, email, WhatsApp, Viber, RCS, and more — all available through its single Messaging/Verify API.

Request a complimentary TeleSign demo to explore its integration options further.

Who Is TeleSign For?

This platform is well-suited for various sectors, including:

Financial services
Enterprise software
e-Commerce and retail
Travel and hospitality
Entertainment
On-demand applications

Is TeleSign Right For You?

If you require a dependable, high-quality platform that can scale globally to enhance your user experience, TeleSign is an excellent choice. Its capabilities in delivering multi-channel MFA (SMS, Voice, Silent Verify) through a single API optimize verification success while reducing friction for users. The multi-channel fallback options and the core Trust Engine provide reliable identity verification and proactive fraud prevention, ultimately boosting user confidence.

If you're still uncertain about whether TeleSign is the right fit for you, feel free to reach out to our support team at info@softwareseekers.com for additional assistance.

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Pros & Cons

Pros

checkMultichannel MFA options (SMS, Silent Verify, Push, Voice)

checkMachine learning Trust Engine provides real-time fraud risk scoring

checkSingle API integration streamlines implementation for developers

checkProvides multichannel fallback to ensure message delivery success

Cons

closeManaging complex capabilities may require a stronger skillset

closeSecurity patches while maintenance may arrive inconsistently

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Frequently Asked Questions

TeleSign serves businesses needing secure verification and messaging across financial services, enterprise software, e-commerce, travel, entertainment, and on-demand applications.

Yes, TeleSign software offers an API.

TeleSign offers flexible pricing with pay-as-you-go plans, volume discounts, and product-based rates. Prices include $0.011 per Phone ID, $0.0072 per SMS Verify, and $1.50/month for toll-free numbers, with custom quotes available for other products. Contact us to get a TeleSign cost quote.

TeleSign’s single API supports SMS, voice, email, WhatsApp, Viber, and RCS, simplifying multi-channel communication. A free demo is available.

TeleSign does not offer a mobile app.

It is important to note that this 24/7 support is exclusively for paying customers, and if a consumer has questions about verifying an account, they are directed to contact their own service provider, not TeleSign.

TeleSign supports global delivery and communication, including multi-language text-to-speech for Voice API and coverage in 230+ countries.

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