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TeleSign

TeleSign provides robust and secure solutions for identity verification and communication. Their services include multi-factor authentication (MFA), fraud preve...

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TeleSign provides robust and secure solutions for identity verification and communication. Their services include multi-factor authentication (MFA), fraud preve...

Watch Demo Get Pricing
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Product Overview

TeleSign provides robust and secure solutions for identity verification and communication. Their services include multi-factor authentication (MFA), fraud prevention measures, and a global engagement platform that utilizes APIs driven by a real-time Trust Engine. While deploying their comprehensive APIs necessitates a skilled technical team, this approach allows for enhanced customization and the development of scalable verification processes, ultimately leading to improved long-term security and user experience advantages.

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Product Details

What Is TeleSign?

TeleSign is a robust platform designed for enterprises, offering programmable communication and digital identity services through a cohesive set of APIs. This solution assists businesses in building and sustaining user trust throughout the entire experience, from the first sign-up to daily logins and essential transactions. Key features include identity verification and authentication (MFA) through multiple channels such as SMS, Silent Verify, Push, and Voice, along with advanced machine learning fraud detection to safeguard against account takeovers (ATO) and facilitate user access.

TeleSign Pricing

The pricing structure for TeleSign includes various plans and products:

  • Pay-as-you-go: No contracts or monthly fees required.

  • Volume discounts: Custom pricing available.

Pricing by Product:

  • Identity

    • Phone ID: $0.011 per transaction

    • Contact: $0.10 per transaction

    • Other phone attributes: Custom pricing

  • Intelligence

    • Risk assessment: $0.15 per transaction

  • Verification

    • SMS Verify: $0.0072 per message

    • Verify Plus: $0.15 per message

    • Verify API / Voice / Silent: Custom pricing

  • Messaging

    • SMS: $0.0072 per message

    • Messaging API / Voice: Custom pricing

  • Phone Numbers / Sender IDs

    • Toll-free: $1.50 setup fee + $1.50 monthly fee

    • 10DLC: Custom pricing

Contact us today to receive a personalized TeleSign price quote for your business!

Please note that pricing is subject to change.

TeleSign Integrations

TeleSign provides a comprehensive integration layer for communication and verification, featuring APIs for SMS, voice, email, WhatsApp, Viber, RCS, and more — all available through its single Messaging/Verify API.

Request a complimentary TeleSign demo to explore its integration options further.

Who Is TeleSign For?

This platform is well-suited for various sectors, including:

  • Financial services

  • Enterprise software

  • e-Commerce and retail

  • Travel and hospitality

  • Entertainment

  • On-demand applications

Is TeleSign Right For You?

If you require a dependable, high-quality platform that can scale globally to enhance your user experience, TeleSign is an excellent choice. Its capabilities in delivering multi-channel MFA (SMS, Voice, Silent Verify) through a single API optimize verification success while reducing friction for users. The multi-channel fallback options and the core Trust Engine provide reliable identity verification and proactive fraud prevention, ultimately boosting user confidence.

If you're still uncertain about whether TeleSign is the right fit for you, feel free to reach out to our support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✔ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
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✘ security data handling
✔ analytics and reporting
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✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Multichannel MFA options (SMS, Silent Verify, Push, Voice)
  • ✔ Machine learning Trust Engine provides real-time fraud risk scoring
  • ✔ Single API integration streamlines implementation for developers
  • ✔ Provides multichannel fallback to ensure message delivery success

Cons

  • ✘ Managing complex capabilities may require a stronger skillset
  • ✘ Security patches while maintenance may arrive inconsistently

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

TeleSign serves businesses needing secure verification and messaging across financial services, enterprise software, e-commerce, travel, entertainment, and on-demand applications.

Yes, TeleSign software offers an API.

TeleSign offers flexible pricing with pay-as-you-go plans, volume discounts, and product-based rates. Prices include $0.011 per Phone ID, $0.0072 per SMS Verify, and $1.50/month for toll-free numbers, with custom quotes available for other products. Contact us to get a TeleSign cost quote.

TeleSign’s single API supports SMS, voice, email, WhatsApp, Viber, and RCS, simplifying multi-channel communication. A free demo is available.

TeleSign does not offer a mobile app.

It is important to note that this 24/7 support is exclusively for paying customers, and if a consumer has questions about verifying an account, they are directed to contact their own service provider, not TeleSign.

TeleSign supports global delivery and communication, including multi-language text-to-speech for Voice API and coverage in 230+ countries.