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Text Request

Text Request enables companies to optimize their customer communications and handle large volumes of discussions with ease. Although it provides minimal support...

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Text Request enables companies to optimize their customer communications and handle large volumes of discussions with ease. Although it provides minimal support...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Text Request enables companies to optimize their customer communications and handle large volumes of discussions with ease. Although it provides minimal support for multimedia messaging, its user-friendly dashboard allows teams to arrange appointments and boost engagement effectively. In summary, it serves as a dependable option for organizations looking to expand their customer service capabilities and improve interactions with clients.

Product Details

What Is Text Request?

Text Request is a specialized platform designed for text messaging that facilitates professional and compliant communication between businesses and their clients. This software empowers teams to handle a large number of conversations effortlessly through existing channels, turning them into effective text lines. Essential features such as conversation management and appointment scheduling enhance response times significantly for businesses. This solution is especially beneficial for organizations looking to expand their customer service capabilities and boost engagement.

Text Request Pricing

The pricing for Text Request is organized into the following plans:

  • Standard

    • Basic: $59.99/month

    • Starter: $145/month

    • Corporate: $295/month

    • Enterprise: $575/month

  • High Volume Plans

    • High Volume Tier 1: $890/month

    • High Volume Tier 2: $1,460/month

    • Political Texting: Starts at $1,000 (includes a one-time setup fee of $145 per campaign)

Request a customized pricing quote for your organization from Text Request today!

Please note that pricing may change.

Text Request Integrations

Text Request seamlessly integrates with the following tools and platforms:

  • Mailchimp software

  • Pipedrive CRM

  • QuickBooks

  • Twilio software

  • Zapier software

  • HubSpot CRM software

  • Clio software

Schedule a free demo of Text Request to explore more about its integration capabilities.

Who Is Text Request For?

This platform is ideal for businesses across a variety of fields, including:

  • Insurance

  • HVAC

  • Nonprofit

  • Government

Is Text Request Right For You?

If your aim is to improve customer support by transforming current phone lines into dynamic two-way text channels, then Text Request stands out as an excellent option. Its exceptional features in lead generation and mass texting make it particularly suitable for organizations that prioritize quick and effective customer interactions. Furthermore, the tool provides message templates that allow users to easily create and send texts without unnecessary complexity.

If you're still uncertain whether Text Request is the right solution for your needs, please reach out to our customer support at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Makes locating contacts easy
  • ✔ Message scheduling saves time andt resources
  • ✔ Responsive and helpful customer support

Cons

  • ✘ Limited support for video and images
  • ✘ More message templates could be introduced

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Text Request offers support via phone and live chat. Users can also fill out an online form to get in touch with the team.

Text Request supports the English language.

Text Request integrates with platforms, such as Mailchimp, Pipedrive CRM, QuickBooks, Twilio software, Zapier software, HubSpot CRM software, and Clio software.

The vendor offers multiple plans: Standard plans range from $59.99/month (Basic) to $575/month (Enterprise), while High Volume plans start at $890/month (Tier 1) and go up to $1,460/month (Tier 2). Political Texting starts at $1,000 with a $145 one-time setup fee/campaign. Receive a personalized Text Request price estimate specific to your organization.

Text Request features support organizations in the insurance, HVAC, nonprofit, and government industries.

Yes, Text Request offers an API.

Yes, Text Request offers a dedicated mobile app for both Android and iOS devices.