logo

TomTicket

TomTicket serves as a comprehensive platform that consolidates help desk ticketing and online services for organizations. Although the software might experience...

★ ★ ★ ★ ★

0.00 | 0 Reviews

Watch Demo Get Pricing

TomTicket serves as a comprehensive platform that consolidates help desk ticketing and online services for organizations. Although the software might experience...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

TomTicket serves as a comprehensive platform that consolidates help desk ticketing and online services for organizations. Although the software might experience a reduction in speed during high-traffic periods, its user-friendly interface and powerful features for handling tickets via email, live chat, and mobile applications far surpass this limitation.

Product Details

What Is TomTicket?

TomTicket is a web-based solution that offers a comprehensive system for managing customer support and live online services all in one location. It is crafted to enhance the flow of customer service by enabling both clients and team members to effortlessly create and monitor tickets, share attachments, and utilize a customized Knowledge Base. This method aids organizations in effectively handling all support requests and communications, guaranteeing a transparent and organized resolution process.

TomTicket Pricing

TomTicket provides the following subscription options:

  • Basic: Free

  • Enterprise: R$ 67,50/month/agent

  • Premium: R$ 53,10

Request a customized pricing quote for TomTicket tailored to your business today!

Please note that pricing may vary over time.

TomTicket Integrations

This software integrates with WhatsApp Business. Schedule a demo of TomTicket to discover more about this integration in depth.

Who Is TomTicket For?

TomTicket caters to a broad spectrum of farming practices and professional services, such as:

  • Small businesses

  • Mid-size companies

  • Large enterprises

  • Trade/Field service businesses

  • Builders and electricians

  • Internal IT support

Is TomTicket Right For You?

If your organization requires a centralized platform for managing support inquiries from various channels, TomTicket serves as an excellent option. Notable features include its integrated live chat and knowledge base, which collaborate to enhance customer service by allowing users to engage in real-time conversations or seek solutions independently. Additionally, the platform accommodates custom workflows and SLA Management, empowering teams to manage support effectively and guarantee timely, professional responses for every customer request.

If you still have questions about TomTicket, feel free to reach out to us at info@softwareseekers.com for further assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✔ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Centralizes support from multiple channels
  • ✔ Supports customized branding and design
  • ✔ User-friendly interface simplifies complex tasks

Cons

  • ✘ Performance may slow down during peak hours
  • ✘ Might require initial training for better software adoption

Price

Professional

Custom

Get Free Guidance from Our Solution Experts.

Ratings

★ ★ ★ ★ ★
0.00 | 0 reviews

Ratings Distribution

Positive

0%

Neutral

0%

Negative

0%

User Reviews

No reviews yet

Be the first to share your experience with TomTicket.

Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

TomTicket offers support via email and phone.

TomTicket software primarily supports English and Portuguese.

Yes, TomTicket offers an API.

TomTicket features are used by customer service teams and managers in small, mid-size, and large companies seeking to manage online support and internal requests.

Yes, TomTicket does offer a dedicated mobile app.

TomTicket supports integration with Whatsapp Business.

TomTicket price starts with Basic plan for free, Enterprise at R$ 67,50/month/agent and Premium at R$ 53,10/month/agent. Get a detailed TomTicket cost breakdown tailored to your specific requirements.