Track-It!
Streamline your IT support with Track-It!, a powerful Help Desk and Ticketing system that enhances asset tracking and departmental workflows.
Track-It! serves as a unified IT Help Desk and Customer Ticketing Management System, effectively combining asset tracking with departmental operations. Although a few users mention that the user interface could use enhancements, the flawless integration with Active Directory and its all-encompassing Inventory Module for managing assets greatly outweigh this drawback.
What Is Track-It!?
Track-It! is a comprehensive IT management solution crafted to serve as the heart of a company’s IT activities, particularly suited for small to medium-sized enterprises. It transcends basic help desk functionality by offering a robust collection of integrated modules, including ‘IT Asset Management’, ‘Knowledge Management’, and ‘Change Management’. This software plays a vital role in enhancing user satisfaction and boosting technician productivity by automating ticket generation and providing cohesive solutions that expedite the resolution of IT issues.
Track-It! Pricing
The pricing structure for Track-It! includes:
Basic: $995/feature
Request a customized pricing quote for Track-It! tailored to your business needs today!
Please note: Pricing is subject to change.
Track-It! Integrations
The provider has not disclosed specifics regarding third-party integrations available for this software. Schedule a demo of Track-It! to gain deeper insights into its capabilities.
Who Is Track-It! For?
Track-It! is well-suited for various types of organizations, including:
IT support teams
Facilities management
Human resources departments
Small Businesses (SMBs)
Mid-size businesses
Freelancers
Non-profits
Is Track-It! Right For You?
If your IT department needs a powerful, self-hosted solution that effectively integrates issue tracking with asset management, then Track-It! could be an ideal choice. One of its standout features is the Inventory Module, which facilitates workstation discovery and auditing to automatically gather thorough hardware, software, and configuration information. By seamlessly integrating this data with the help desk functions, the software guarantees that technicians have all essential details at their fingertips to resolve issues swiftly, enhancing productivity while ensuring precise license compliance without manual data input.
If you still have questions about the features of Track-It!, feel free to reach out to us at info@softwareseekers.com for additional assistance.