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TrustMate

TrustMate is a dedicated customer service application that focuses on collecting and showcasing genuine customer feedback. Although the quality of customer supp...

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TrustMate is a dedicated customer service application that focuses on collecting and showcasing genuine customer feedback. Although the quality of customer supp...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

TrustMate is a dedicated customer service application that focuses on collecting and showcasing genuine customer feedback. Although the quality of customer support can fluctuate, its robust SEO integration and unique review suggestions feature position it as a vital resource for business expansion. In summary, the strategic benefits of TrustMate render it an attractive option for managing reputation.

Product Details

What Is TrustMate?

TrustMate is an all-encompassing platform designed for managing reviews, automating the process of gathering customer feedback to enhance brand trustworthiness. It includes innovative "Review Hints" that encourage customers to provide detailed, keyword-rich reviews, along with sophisticated SEO features that help display star ratings in Google search results. Aimed mainly at e-commerce businesses and service providers, it assists companies of varying sizes in boosting conversion rates and nurturing customer trust without the need for manual effort.

TrustMate Pricing

TrustMate provides several plans tailored to meet the diverse needs of its users:

  • TrustSTART: $18/month

  • TrustPRO: $92/month

  • Enterprise: Customized pricing

Request a customized price quote for TrustMate tailored to your business today!

Please note that prices may vary.

TrustMate Integrations

This software seamlessly integrates with a variety of systems and platforms, including:

  • Shopify

  • WooCommerce

  • PrestaShop

  • Magento

  • Google Shopping

  • Facebook

  • Instagram

Watch the TrustMate demo to explore more about its integration capabilities.

Who Is TrustMate For?

The TrustMate software is perfect for a broad spectrum of industries, such as:

  • Fashion and apparel

  • Health and beauty

  • Home and garden

  • Consumer electronics

  • Sports and fitness

  • Automotive parts

  • Pet supplies

Is TrustMate Right For You?

If you are an online retailer aiming to utilize customer feedback for better SEO results, TrustMate is an excellent choice. Its exceptional feature of displaying review stars directly in Google Shopping ads and organic search outcomes distinguishes it from basic review collectors. Having received multiple awards in the e-commerce toolkit category, it specifically serves merchants who wish to automate trust-building while enhancing organic traffic. If you're eager to transform feedback into a source of revenue, this solution is for you.

If you still have questions about whether TrustMate fits your needs, feel free to reach out to our customer support team at info@softwareseekers.com for assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Automated replies using predefined text pools
  • ✔ Delivers needed results at 50% less cost
  • ✔ Comprehensive analytics for data-driven decisions

Cons

  • ✘ Extensive capabilities may initially overwhelm users
  • ✘ Lacks summary of reviews by email

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

It integrates with Shopify, WooCommerce, PrestaShop, Magento, Google Shopping, Facebook, and Instagram.

No, TrustMate does not offer a dedicated mobile app.

Typical users include fashion, health, home, electronics, sports, automotive, and pet supply businesses.

TrustMate offers expert support via email, phone and a live chat.

TrustMate offers three main plans: TrustSTART at $18/month, TrustPRO at $92/month, and the Enterprise plan with individual pricing. Get a detailed TrustMate cost breakdown tailored to your specific requirements.

Yes, TrustMate does offer an API.

The platform interface supports 20+ languages.