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Turf

Turf serves as a comprehensive solution for event management, enhancing user involvement and fostering meaningful interactions with customers. Although there is...

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Turf serves as a comprehensive solution for event management, enhancing user involvement and fostering meaningful interactions with customers. Although there is...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Turf serves as a comprehensive solution for event management, enhancing user involvement and fostering meaningful interactions with customers. Although there is room for enhancement in the platform’s academy feature, it offers forums that can be embedded within the app and facilitates in-depth discussions among users, promoting greater engagement. In summary, it is designed to refine customer interactions for SaaS businesses.

Product Details

What Is Turf?

Turf is a cloud-based platform focused on customer engagement, offering community forums that facilitate detailed discussions among users. It features rich threading, voting mechanisms, and pinned responses to help users discover valuable content. Additionally, Turf allows for customer feedback and ideation boards that showcase roadmaps, feature requests, and bug reports. The platform also includes knowledge base hosting, event management capabilities, and structured subcommunities designed to encourage peer-to-peer support and knowledge exchange.

Turf Pricing

The starting price for Turf is $95.00 per month. It also provides adaptable, custom-priced plans tailored for businesses of any scale:

  • Business: accommodates three admins and moderators

  • Enterprise: allows for more than five admins and moderators

Get a Turf pricing plan customized to fit your business needs and financial considerations.

Note: The pricing information has been obtained from third-party sources and may vary.

Turf Integrations

Turf software connects seamlessly with a variety of applications, such as:

  • Salesforce

  • Slack

  • Mailchimp

  • Pipedrive CRM

  • Zendesk

  • HubSpot CRM

  • Canny

Schedule a complimentary demo of Turf to learn more about the integration options available.

Who Is Turf For?

Turf caters to several professional groups, including:

  • Customer success teams

  • Product management teams

  • Community managers

  • Brand advocates

Is Turf Right For You?

Turf is ideal for organizations looking to enhance user engagement and enable customer self-service through a unified community hub. It equips users with the necessary tools to interact, seek answers, and provide feedback without the need for direct support tickets. The platform encourages structured discussions, creative content generation, and moderated channels to improve user retention and gain insights into products. With industry-standard data protection practices in place, Turf also holds SOC and ISO 27001 certifications.

If you are still uncertain whether Turf meets your needs, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✘ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Hosts knowledge bases and resource documentation
  • ✔ Includes structured gamification options
  • ✔ Supports rich voting and pins the best answers
  • ✔ Offers subcommunities and private channels

Cons

  • ✘ Updates may increase implementation time
  • ✘ Extensive features can be slightly complex for new users

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, Turf does not offer a mobile app.

Yes, Turf does offer an API.

Turf software integrates with a wide range of apps, including Salesforce, Slack, Mailchimp, Pipedrive, Zendesk, HubSpot, and Canny.

Turf offers support through a knowledge base.

The typical users of Turf include professionals like customer success teams, product management teams, community managers, and brand advocates.

Turf pricing starts at $95.00/month and also offers flexible, custom-priced plans for businesses of all sizes, including a Business plan that supports three admins and moderators and an Enterprise plan that supports more than five admins and moderators. Get a customized Turf cost breakdown for your business today.

Turf software supports multiple languages, including English and more.