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TXTImpact

TXTImpact streamlines communication for businesses by providing effective mass texting and interactive messaging solutions designed to enhance engagement for bo...

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TXTImpact streamlines communication for businesses by providing effective mass texting and interactive messaging solutions designed to enhance engagement for bo...

Watch Demo Get Pricing
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Product Overview

TXTImpact streamlines communication for businesses by providing effective mass texting and interactive messaging solutions designed to enhance engagement for both marketing and customer support. Although the setup process may take some time, its impressive delivery rates and assistance with compliance make it a smart option for essential operational notifications.

Product Details

What Is TXTImpact?

TXTImpact is an innovative cloud-based platform tailored for customer service, enabling organizations to engage with their audience instantly. This software is equipped with robust mass texting features for extensive outreach and distinct email-to-SMS functionalities that seamlessly incorporate mobile alerts into current email workflows.

By maintaining carrier compliance and delivering high throughput, TXTImpact addresses the challenges of unreliable communication, effectively catering to businesses ranging from small local shops to large corporations.

TXTImpact Pricing

The pricing structure for TXTImpact is outlined below:

Low Volume Plans:

  • Basic: $29/month

  • Start up: $49/month

  • Lite: $99/month

  • Pro: $299/month

High Volume Plans:

  • Bronze: $625/month

  • Silver: $1,100/month

  • Gold: $2,000/month

Developer API Plans:

  • Start up: $5/month

  • Lite: $99/month

  • Pro: $499/month

  • Enterprise: $3,000/quarter

Request a customized pricing quote for TXTImpact tailored to your business needs today!

Please note that pricing may vary.

TXTImpact Integrations

This software is compatible with various systems and platforms, including:

  • Salesforce

  • Zapier software

  • Zendesk suite

  • Constant Contact software

  • Mailchimp software

Discover more about its integration capabilities by exploring a free demo of TXTImpact.

Who Is TXTImpact For?

TXTImpact serves a diverse array of industries and sectors, such as:

  • Sports

  • Healthcare

  • Retail

  • Nonprofits

  • Education

Is TXTImpact Right For You?

This platform is a superb choice for organizations that value functional reliability and stringent regulatory compliance over visual appeal. It is particularly beneficial for sectors with heavy operational demands like education and logistics, which require email-to-SMS functionalities. The platform adheres fully to HIPAA, GDPR, TCPA, and 10DLC registration standards, ensuring client data protection through end-to-end encryption and a secure hosting environment that complies with SOC 2 and ISO 27001 standards.

If you still have questions about whether TXTImpact is suitable for you, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✔ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Intuitive dashboard and simple UI for straightforward operation
  • ✔ Mass texting with conditional logic for targeted messaging
  • ✔ Reliable SMS messaging services like text to email and email to text
  • ✔ Easy process to import contacts and start campaigns
  • ✔ Effortless setup for starting bulk SMS campaigns

Cons

  • ✘ The dashboard look could be updated and refreshed
  • ✘ Number registration process needs time to complete
  • ✘ API setup and compliance work require some time
  • ✘ Analytics and reporting could offer more deeper insights

Price

Professional

Multiple Tiers

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, TXTImpact offers a mobile app.

The platform integrates with various software and services Constant Contact, Mailchimp, Salesforce, Zapier, and Zendesk.

The platform provides support through email, phone, chat, and contact form.

TXTImpact features are designed for industries and sectors like retail, education, sports, nonprofits, and healthcare.

The vendor offers three distinct plan categories: Low Volume Plans (including Basic $29/month, Start up $49/month, Lite $99/month, and Pro $299/month), High Volume Plans (including Bronze $625/month, Silver $1,100/month, and Gold $2,000/month), and Developer API Plans (including Start up $5/month, Lite $99/month, and Pro $499/month). Request a customized TXTImpact price plan for your business today!

The platform currently supports English.

Yes, the vendor provides an API.