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Umnico

star star star star star 0.0 (0 reviews) | Customer Service Software · Best Conversational Support Software

Enhance customer engagement with Umnico by consolidating all your messaging and social platform conversations into one efficient dashboard.

Product Overview

Umnico boosts customer interaction by merging conversations from various messaging and social media platforms into one unified dashboard. While the reliability of messaging integration could be improved, its automation capabilities and collaborative features greatly enhance everyday workflows. This solution is particularly well-suited for service-oriented teams and expanding businesses that handle a variety of communication channels.

Product Details
Customer Service Software Features
cancel Analytics
check_circle Live Chat
cancel Workflows
cancel API Access
cancel Mobile CRM
cancel Purchasing
cancel Cloud-Based
cancel Node Editing
cancel Self-Service
check_circle Phone support
cancel Web Filtering
cancel Call Recording
cancel Call Scripting
cancel Contact Center
cancel Issue Tracking
Pros & Cons
Pros
checkCentralizes communications across major messaging channels
checkSmooth Telegram personal number integration available
checkSupports group chats with AI agents
Cons
closeMobile app limited and needs improvement
closeCancellation process caused repeated unwanted charges
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Frequently Asked Questions
Typical users include businesses across e-commerce, education, automotive, real estate, and health and wellness industries who benefit from Umnico features.
Umnico integrates with Instagram, Viber, WhatsApp, VKontakte, Discord, Facebook, and Telegram.
Umnico offers support through phone, email and contact form.
Yes, Umnico offers an API.
Umnico offers three plans, User (starts at $10/user/month), Max (starts at $15), and Enterprise (custom pricing). Get in touch for a personalized Umnico price estimate.
The software is available in English, German, Russian, Portuguese, and Spanish.
Yes, Umnico offers mobile apps for both iOS and Android platforms.
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