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Unblu

The Unblu platform offers a safe and interactive digital communication solution tailored for regulated sectors. It effectively assists financial organizations i...

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The Unblu platform offers a safe and interactive digital communication solution tailored for regulated sectors. It effectively assists financial organizations i...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

The Unblu platform offers a safe and interactive digital communication solution tailored for regulated sectors. It effectively assists financial organizations in enhancing their client advisory services while handling delicate interactions. Although a few users have mentioned that the process of uploading and downloading sizable files may be sluggish, its compatibility with essential banking systems and its compliant co-browsing capabilities make it a worthwhile investment.

Product Details

What Is Unblu?

Unblu is a unique digital interaction platform crafted to integrate meaningful human conversations directly into both web and mobile channels. It effectively connects automated self-service options with expert human advisory. This platform allows organizations to utilize their mobile applications for personalized communication, enabling virtual meetings in a secure online setting. Such a structure permits relationship managers to ensure smooth and secure document collaboration along with ongoing client conversations, all without needing clients to install additional software, thus enhancing security and client engagement.

Unblu Pricing

The pricing for Unblu is tailored to meet the specific requirements of each organization. To receive a customized pricing quote for your business, please make a request.

Unblu Integrations

This software is compatible with various platforms, including:

  • additiv

  • AdNovum

  • Aspectra

  • Citrix

  • Directlink

  • Finnova

  • Kore.ai software

To explore more about its integration capabilities, watch a free demo of Unblu.

Who Is Unblu For?

Unblu serves a diverse array of financial institutions, such as:

  • Retail banking

  • Private banking

  • Wealth management

  • Insurance carriers

  • Credit unions

Is Unblu Right For You?

If your organization seeks a platform that excels in compliant, high-value digital advisory and customer relationship management, then Unblu is designed for this specific purpose. Acknowledged by industry authorities as an “Outstanding Front-End Digital Solutions Provider,” Unblu empowers financial institutions to uphold security while nurturing the strong client relationships that enhance profitability. Its capability to seamlessly integrate AI automation with human insight delivers the exceptional hybrid customer experience that modern banking demands, optimizing both efficiency and customer satisfaction.

If you still have questions about Unblu, feel free to reach out to our support team at info@softwareseekers.com for further assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✔ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Secure co browsing enables safe client communication
  • ✔ Simple setup with seamless integration for easy use
  • ✔ Efficient tool for improving customer interactions quickly

Cons

  • ✘ File handling requires splitting due to size limitations
  • ✘ Interface can feel cluttered or somewhat complex
  • ✘ Some features need training and adaptation to use

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

The software supports integration with multiple platforms, such as additiv, AdNovum, Aspectra, Citrix, Directlink, Finnova, and Kore.ai software.

Yes, Unblu has a mobile app for Android and iOS.

The Unblu price is customized according to the needs of the organization. Request a personalized Unblu pricing quote for your business.

Unblu is available in multiple languages, including English, German, and French.

Unblu offers support through documentation, knowledgebase, email, phone, chatbot, and contact form.

Yes, Unblu offers an API.

Typical users include financial institutions like retail banking, private banking, wealth management, insurance carriers, and credit unions.