UserHorn

star star star star star 0.0 (0 reviews) | Customer Service Software · Customer Self-Service Software

Streamline your customer support with UserHorn's all-in-one platform featuring a knowledge base, messaging, and community forums for efficient issue resolution.

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Product Overview

UserHorn is designed to assist companies in enhancing their customer support through a comprehensive knowledge base, direct messaging, and a community support forum. Although it primarily emphasizes self-service options, the integrated ticketing system on the website allows for swift and effective tracking and resolution of issues. This solution serves as a dependable, all-encompassing platform for businesses aiming to elevate their customer service capabilities.

Product Details

What Is UserHorn?

UserHorn is an all-encompassing, cloud-driven platform tailored for businesses that aim to enhance customer support via self-service options. This solution acts as a unified online helpdesk ticketing system along with a community forum, specifically designed for organizations that require efficient management of product knowledge and user feedback. The platform offers features such as centralized knowledge base creation and administration, helpdesk ticketing, and advanced search capabilities, all of which contribute to lowering support expenses and boosting customer loyalty across diverse industries.

UserHorn Pricing

The pricing structure for UserHorn is organized into the following plans:

STARTUP: €50/year
PROFESSIONAL: €11/month

Request a customized UserHorn pricing quote for your business today!

Please note: Pricing may vary.

UserHorn Integrations

The provider has not shared information regarding third-party integrations for this software. Arrange a UserHorn demo to discover more about its capabilities.

Who Is UserHorn For?

UserHorn is well-suited for a variety of industries and sectors, including:

SaaS and technology
E-commerce and retail
Education and e-learning
Healthcare and wellness

Is UserHorn Right For You?

If you're in search of a dependable customer support solution, UserHorn may be the perfect option for you. It assists businesses in cutting down support costs, enhancing customer satisfaction, and streamlining communication with clients through a knowledge base, support forum, and private messaging features. The platform is secure with complimentary SSL, fully responsive on mobile devices, customizable, and scalable. Trusted by organizations looking for effective self-service solutions, it offers quick responses and smart search functionality to improve the overall customer experience.

Still unsure if UserHorn is the right choice for you? Reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

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Pros & Cons

Pros

checkReduces support costs significantly

checkEnables fast self-service answers

checkOffers private messaging with users

Cons

closeAdmin setup can be complex

closeLimited advanced analytics available

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Frequently Asked Questions

Yes, UserHorn offers an API.

UserHorn price starts at €11/month for the PROFESSIONAL plan and €50/year for the STARTUP plan.. Get a detailed UserHorn cost breakdown tailored to your specific requirements.

No, UserHorn does not offer a dedicated mobile app.

UserHorn primarily supports the English language.

UserHorn features are used by organizations across industries and sectors, including education, retail, and healthcare.

Information about third-party integrations has not been specified by the vendor.

UserHorn offers support through email.

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