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Virtual Assist

star star star star star 0.0 (0 reviews) | Customer Service Software · Contact Center Outsourcing

Transform your field service with Virtual Assist software, enabling instant video connections that cut travel time and costs while enhancing efficiency.

Product Overview

The Virtual Assist software revolutionizes field service by facilitating immediate, app-free video links between specialists and clients. This innovation significantly cuts down on travel time and operational expenses. While the performance is somewhat dependent on mobile network quality, the platform's capability to produce secure, geo-located reports in real-time renders it an essential resource for speeding up claims and inspections.

Product Details
Customer Service Software Features
cancel Analytics
check_circle Live Chat
cancel Workflows
cancel API Access
cancel Mobile CRM
cancel Purchasing
cancel Cloud-Based
cancel Node Editing
cancel Self-Service
check_circle Phone support
cancel Web Filtering
cancel Call Recording
cancel Call Scripting
cancel Contact Center
cancel Issue Tracking
Pros & Cons
Pros
checkGeo-location prevents fraudulent claims data
checkSignificantly reduces fleet carbon emissions
checkNo app download required for users
Cons
closeHeavily dependent on mobile network quality
closeVideo streaming drains device battery quickly
User Reviews
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Frequently Asked Questions
Businesses across various industries, including real estate, construction, insurance, and utilities, benefit from Virtual Assist features.
Yes, Virtual Assist software provides an API.
No, it does not offer a mobile app.
The vendor has not disclosed any third-party integrations for this software.
The platform is primarily available in English.
The platform’s pricing is customized according to each user’s unique needs. You can also request a personalized Virtual Assist price quote now.
The software offers email support.
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