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WhosOn

WhosOn provides regulated organizations with a secure way to manage customer interactions through its sophisticated live chat features, AI-driven automation, an...

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WhosOn provides regulated organizations with a secure way to manage customer interactions through its sophisticated live chat features, AI-driven automation, an...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

WhosOn provides regulated organizations with a secure way to manage customer interactions through its sophisticated live chat features, AI-driven automation, and immediate analytics. Although the numerous configuration choices might necessitate some initial setup time, its strong security measures guarantee compliance and data sovereignty. In summary, it stands as a reliable solution for intricate industries such as finance and healthcare that demand complete oversight.

Product Details

What Is WhosOn?

WhosOn serves as an intelligent platform for customer engagement, tailored specifically for industries that are regulated. This solution presents various deployment options, including cloud, on-premise, and hybrid models, to ensure compliance and uphold data sovereignty. It features a range of robust tools like AI-powered chatbots, instant translation capabilities, and in-depth visitor analytics to boost user satisfaction. Prioritizing both security and scalability, this software enables organizations to handle complex interactions effectively while retaining complete control over their sensitive data infrastructure.

WhosOn Pricing

The pricing for WhosOn is organized into several plans:

  • On Premise and Dedicated Cloud:

    • Tier 1: $65/month/license

    • Tier 2: $78/month/license

    • Tier 3: $90/month/license

    • Tier 4: $130/month/license

  • Shared Cloud:

    • Tier 1: $35/month/license

Request a customized quote for WhosOn pricing tailored to your business today!

Please note that pricing may vary.

WhosOn Integrations

This software is capable of integrating with various systems and platforms, including:

  • Salesforce

  • HubSpot

  • Outlook

  • G-Suite

Check out the WhosOn demo to discover more about its integration capabilities.

Who Is WhosOn For?

WhosOn is well-suited for a diverse array of industries and sectors, such as:

  • Contact centers

  • Finance

  • Healthcare and pharmaceuticals

  • Education

  • Public sector

  • Charities

Is WhosOn Right For You?

If you're in search of a versatile and secure live-chat solution that accommodates compliance needs and offers global scalability, WhosOn may be the perfect option for you. Trusted by over 10,000 businesses—including more than 10% of Fortune 500 companies—across 102 countries, it provides both cloud and on-premises hosting. You will enjoy enterprise-level security, data-control options, multilingual support, and a dedicated team with extensive chat-system expertise.

If you are still uncertain whether WhosOn is the best choice for you, reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✔ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✔ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Reliable live-chat responsiveness under load
  • ✔ Strong visitor tracking and analytics capabilities
  • ✔ Multi-channel support beyond just web chat

Cons

  • ✘ Customization of chat widget is limited
  • ✘ Some advanced features need extra setup or cost

Price

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Custom

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

WhosOn primarily supports the English language.

WhosOn offers support through phone.

Yes, WhosOn offers a dedicated mobile app.

WhosOn features are used by organizations across industries and sectors, including finance, healthcare, and education.

WhosOn integrates with various third-party applications, such as Outlook, Salesforce, and HubSpot.

hosOn price starts at $35/month/license for the Shared Cloud plan, while its On-Premise and Dedicated Cloud packages offer four tiers priced at $65, $78, $90, and $130/month/license. Get a detailed WhosOn cost breakdown tailored to your specific requirements.

Yes, WhosOn offers an API.