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XEBO.ai

XEBO.ai serves as a platform for experience management, harnessing the power of artificial intelligence to bring together feedback from both customers and emplo...

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XEBO.ai serves as a platform for experience management, harnessing the power of artificial intelligence to bring together feedback from both customers and emplo...

Watch Demo Get Pricing
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Product Overview

XEBO.ai serves as a platform for experience management, harnessing the power of artificial intelligence to bring together feedback from both customers and employees. The platform features a user-friendly DIY interface and robust support for multiple languages. Although it boasts impressive scalability, it does not enjoy the same level of global recognition as some of its more prominent rivals. With AI-generated insights, businesses can make quick and informed decisions across various sectors.

Product Details

What Is XEBO.ai?

XEBO.ai, previously known as Survey2Connect, is an innovative experience management (XM) platform powered by artificial intelligence. It enables organizations to gather, analyze, and respond to feedback throughout the entire customer and employee lifecycle. This solution offers a comprehensive perspective on customer sentiment while transforming feedback into actionable strategies through sophisticated analytical tools. The platform includes integrated features for customer experience (CX), employee experience (EX), and digital research, utilizing proprietary AI technology, such as the Text Genie engine, to convert raw data into meaningful insights.

XEBO.ai Pricing

The pricing structure for XEBO.ai includes the following options:

  • Survey Software: Free

  • CX Suite: Custom pricing

  • Research Suite: Custom pricing

Get in touch for a tailored XEBO.ai price quote suited to your business needs!

Please note: Pricing may change over time.

XEBO.ai Integrations

XEBO.ai supports a variety of integrations, which include:

  • Mailchimp software

  • SAP

  • Zendesk

  • Oracle Sales Cloud

  • Freshworks

Request a complimentary XEBO.ai demo to explore its integration capabilities further.

Who Is XEBO.ai For?

XEBO.ai is particularly well-suited for professionals operating in the following sectors:

  • Banking

  • Automotive

  • Healthcare

  • Government

  • Education

  • Telecom

  • Real Estate

  • Insurance

Is XEBO.ai Right For You?

If your organization seeks an AI-driven, omnichannel solution for experience management, XEBO.ai could be an excellent fit. This is especially true if you need multilingual support, including Arabic, or have specific data residency requirements, as it provides local data centers in areas like the KSA/UAE. The platform excels at delivering detailed insights from unstructured text and video feedback via its Text Genie engine, making it invaluable for informed decision-making. For those wishing to advance beyond conventional surveying methods with a flexible and customizable platform that stands up to industry competitors, XEBO.ai is a strong option for enhancing customer retention and loyalty.

If you still have questions about XEBO.ai, please contact our support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Excellent customer support that is consistently available
  • ✔ Comprehensive suite covers customer, employee, and market research
  • ✔ Provides easy-to-understand reports with visual dashboards

Cons

  • ✘ Low response rates are a common challenge when mass surveying
  • ✘ Occasional technical bugs where logic needs re-applying

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yes, XEBO.ai software offers an API.

XEBO.ai offers integrations with Mailchimp, SAP, Zendesk, Oracle, and Workday.

XEBO.ai offers comprehensive multilingual support, including Arabic and English.

XEBO.ai pricing consists of the following plans: Survey Software (Free), CX Suite (custom pricing), and Research Suite (custom pricing); you can request a personalized XEBO.ai cost quote for your business today.

Yes, XEBO.ai offers a mobile app.

XEBO.ai provides excellent customer support, including 24/7 live support via phone and chat, a comprehensive knowledge base, and dedicated local servicing teams in key regions.

XEBO.ai is ideal for professionals in industries such as Banking, Automotive, Healthcare, Government, Education, Telecom, Real Estate, and Insurance.