Xenioo

star star star star star 0.0 (0 reviews) | Customer Service Software · Best Conversational Support Software

Transform your customer service with Xenioo's omnichannel chatbot capabilities, featuring visual bot design and AI training for seamless team collaboration.

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Product Overview

Xenioo is a comprehensive customer service solution that offers omnichannel chatbot functionalities across various messaging platforms. It features a visual bot design and supports AI training. Although there are areas where the visual aspects could be enhanced, it allows for adaptable publishing options and encourages collaboration among team members.

Product Details

What Is Xenioo?

Xenioo is a cloud-driven customer service solution that streamlines interactions through various text and voice channels such as WhatsApp, Messenger, website chat, Slack, and voice assistants. It features an intuitive drag-and-drop chatbot creator, a conversation design tool, and a sophisticated NLP engine equipped with intent training to effectively manage user inputs and create engaging dialogue flows. The platform fosters teamwork with features for conversation previews, debugging, and publishing across multiple platforms. Additionally, it facilitates the transition from bot to live agent for customer support, along with options for backup, restore, and secure data management.

Xenioo Pricing

The pricing structure for Xenioo is based on several tailored plans:

Growth Plan
Professional Plan
Custom Plan
Free Plan: Not available for users

Growth Plan: €49.00/month

Professional Plan: €99.00/month

For a price that aligns with your business needs and budget, inquire about a customized Xenioo quote.

Please note: The pricing information has been obtained from third-party sources and may change over time.

Xenioo Integrations

Xenioo seamlessly integrates with a variety of applications, including:

MailChimp
ActiveCampaign
SendGrid
Dialogflow
IBM Watson OpenScale

Schedule a complimentary demo of Xenioo to learn more about its integration capabilities.

Who Is Xenioo For?

Xenioo is ideal for professionals in the following sectors:

Customer support teams

Is Xenioo Right For You?

The Xenioo platform is designed for businesses looking to implement intelligent, automated conversational agents across web, social media, and messaging platforms. It offers a visual flow designer that includes variables, tags, and conditional logic to craft sophisticated chatbot interactions without the need for coding. Furthermore, the platform supports AI training for recognizing user intents and encourages meaningful conversations.

If you're still uncertain whether Xenioo meets your needs, feel free to reach out to our customer service team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

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Pros & Cons

Pros

checkProvides omnichannel deployment across major messaging and voice platforms

checkOffers a drag-and-drop chatbot flow design without coding

checkSupports multi-platform publishing from one design

checkDelivers conversation preview and debugging tools

Cons

closeIt may offer limited details in its documentation

closeThe platform may offer limited chatbot customization features

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Frequently Asked Questions

Xenioo offers support through email and live chatbot.

The vendor offers customized pricing plans according to different business needs. It offers a Growth Plan, a Professional Plan, and a Custom Plan. These three plans are mentioned on its official website and offer customized pricing. It also offers a Free Plan that provides no cost for the users, a Growth Plan at €49.00/month, and a Professional Plan at €99.00/month. These plans are sourced from third-party websites. Get a customized Xenioo cost breakdown for your business today.

Yes, Xenioo does offer an API.

Xenioo software supports English and Italian.

Xenioo software integrates with a wide range of apps, including MailChimp software, ActiveCampaign software, SendGrid, Dialogflow, and IBM Watson OpenScale.

The typical users of Xenioo include professionals like customer support teams.

No, Xenioo does not offer a mobile app.

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