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Xenioo

Xenioo is a comprehensive customer service solution that offers omnichannel chatbot functionalities across various messaging platforms. It features a visual bot...

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Xenioo is a comprehensive customer service solution that offers omnichannel chatbot functionalities across various messaging platforms. It features a visual bot...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Xenioo is a comprehensive customer service solution that offers omnichannel chatbot functionalities across various messaging platforms. It features a visual bot design and supports AI training. Although there are areas where the visual aspects could be enhanced, it allows for adaptable publishing options and encourages collaboration among team members.

Product Details

What Is Xenioo?

Xenioo is a cloud-driven customer service solution that streamlines interactions through various text and voice channels such as WhatsApp, Messenger, website chat, Slack, and voice assistants. It features an intuitive drag-and-drop chatbot creator, a conversation design tool, and a sophisticated NLP engine equipped with intent training to effectively manage user inputs and create engaging dialogue flows. The platform fosters teamwork with features for conversation previews, debugging, and publishing across multiple platforms. Additionally, it facilitates the transition from bot to live agent for customer support, along with options for backup, restore, and secure data management.

Xenioo Pricing

The pricing structure for Xenioo is based on several tailored plans:

  • Growth Plan

  • Professional Plan

  • Custom Plan

  • Free Plan: Not available for users

Growth Plan: €49.00/month

Professional Plan: €99.00/month

For a price that aligns with your business needs and budget, inquire about a customized Xenioo quote.

Please note: The pricing information has been obtained from third-party sources and may change over time.

Xenioo Integrations

Xenioo seamlessly integrates with a variety of applications, including:

  • MailChimp

  • ActiveCampaign

  • SendGrid

  • Dialogflow

  • IBM Watson OpenScale

Schedule a complimentary demo of Xenioo to learn more about its integration capabilities.

Who Is Xenioo For?

Xenioo is ideal for professionals in the following sectors:

  • Customer support teams

Is Xenioo Right For You?

The Xenioo platform is designed for businesses looking to implement intelligent, automated conversational agents across web, social media, and messaging platforms. It offers a visual flow designer that includes variables, tags, and conditional logic to craft sophisticated chatbot interactions without the need for coding. Furthermore, the platform supports AI training for recognizing user intents and encourages meaningful conversations.

If you're still uncertain whether Xenioo meets your needs, feel free to reach out to our customer service team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✔ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Provides omnichannel deployment across major messaging and voice platforms
  • ✔ Offers a drag-and-drop chatbot flow design without coding
  • ✔ Supports multi-platform publishing from one design
  • ✔ Delivers conversation preview and debugging tools

Cons

  • ✘ It may offer limited details in its documentation
  • ✘ The platform may offer limited chatbot customization features

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Xenioo offers support through email and live chatbot.

The vendor offers customized pricing plans according to different business needs. It offers a Growth Plan, a Professional Plan, and a Custom Plan. These three plans are mentioned on its official website and offer customized pricing. It also offers a Free Plan that provides no cost for the users, a Growth Plan at €49.00/month, and a Professional Plan at €99.00/month. These plans are sourced from third-party websites. Get a customized Xenioo cost breakdown for your business today.

Yes, Xenioo does offer an API.

Xenioo software supports English and Italian.

Xenioo software integrates with a wide range of apps, including MailChimp software, ActiveCampaign software, SendGrid, Dialogflow, and IBM Watson OpenScale.

The typical users of Xenioo include professionals like customer support teams.

No, Xenioo does not offer a mobile app.