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Yellow.ai

Yellow.ai offers a cloud-driven conversational AI solution tailored for businesses, enhancing interactions with customers and employees via chat, voice, and ema...

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Yellow.ai offers a cloud-driven conversational AI solution tailored for businesses, enhancing interactions with customers and employees via chat, voice, and ema...

Watch Demo Get Pricing
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Product Overview

Yellow.ai offers a cloud-driven conversational AI solution tailored for businesses, enhancing interactions with customers and employees via chat, voice, and email channels. The platform's ability to support multiple channels along with its analytical tools boosts operational efficiency. However, transitioning to this platform may pose challenges. Still, its capacity for scalability and adherence to compliance standards positions it as an excellent choice for organizations aiming for large-scale intelligent automation.

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Product Details

What Is Yellow.ai?

Yellow.ai is an innovative conversational AI platform hosted in the cloud, tailored for businesses aiming to automate interactions with both customers and employees. This software encompasses a variety of features including support for multiple channels, workflows for AI agents, comprehensive analytics, and seamless integrations. With Yellow.ai, organizations can enhance their support operations, boost response times, and elevate engagement across various platforms such as chat, voice, and email.

This platform is particularly beneficial for enterprises that require scalable, AI-powered solutions to minimize manual tasks while ensuring high-quality interactions. It allows for quick deployment and centralized management of AI agents, delivering measurable improvements in efficiency and operational insights.

Yellow.ai Pricing

The pricing structure for Yellow.ai includes the following plans:

  • Free - $0

  • Enterprise - Custom pricing

To obtain a personalized quote for your business regarding Yellow.ai costs, please make a request.

Note: Pricing may vary over time.

Yellow.ai Integrations

This software seamlessly integrates with numerous third-party applications, such as:

  • Zendesk suite

  • Jira

  • Salesforce

  • HubSpot sales hub

  • Avaya

  • Magento

  • Zoho analytics

Request a demo of Yellow.ai to explore its features and assess compatibility with your existing systems.

Who Is Yellow.ai For?

The Yellow.ai platform caters to a diverse array of industries and sectors, including:

  • Retail

  • Healthcare

  • Manufacturing

  • Automotive

  • Travel

  • Education

  • Gaming

Is Yellow.ai Right For You?

If you are in search of a secure conversational AI platform that can scale effectively across various channels and regions, Yellow.ai is an excellent choice. It provides intelligent automation that reduces operational costs while ensuring compliance with data protection regulations.

In terms of compliance, Yellow.ai adheres to prominent standards including HIPAA, ISO/IEC 27001, ISO/IEC 27018, and SOC 2 Type II. Security and scalability are integral aspects of the platform: data is encrypted, stored in global data centers with high-availability zones, and access is regulated through strict role-based permissions.

If you still have questions about whether Yellow.ai is the right fit for your needs, feel free to reach out to our customer support team at info@softwareseekers.com. They will assist you in making an informed decision.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✔ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✔ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✔ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Reduces ticket volume significantly with AI automation
  • ✔ Provides intuitive, user-friendly chat widget interface
  • ✔ Supports multiple regional languages and dialects

Cons

  • ✘ Some integrations require technical expertise
  • ✘ Occasional chatbot fails to identify customers

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yellow.ai serves industries including retail, healthcare, manufacturing, automotive, travel, education, and gaming.

Yellow.ai provides support via live chat.

Yellow.ai offers a Free plan for $0 and an Enterprise plan with custom pricing. Request a custom Yellow.ai price quotation.

Yes, Yellow.ai provides API access.

Yes, Yellow.ai offers a mobile app.

The software integrates with Zendesk suite, Jira, Salesforce, HubSpot Sales Hub, Avaya, Magento, and Zoho Analytics.

Yellow.ai supports the English language.