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Yorodesk

Yorodesk empowers customer service departments to handle tickets, monitor problems, and provide quicker assistance through its automation and reporting features...

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Yorodesk empowers customer service departments to handle tickets, monitor problems, and provide quicker assistance through its automation and reporting features...

Watch Demo Get Pricing
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Product Overview

Yorodesk empowers customer service departments to handle tickets, monitor problems, and provide quicker assistance through its automation and reporting features. Although the options for advanced customization may be somewhat restricted, it offers straightforward workflows and effective tracking of resolutions. This makes it a great choice for small to medium-sized businesses and support teams looking to enhance their customer service experience.

Product Details

What Is Yorodesk?

Yorodesk is a cutting-edge customer service software that leverages artificial intelligence to streamline ticket management, prioritize incoming requests, and allocate tasks effectively. Its intelligent agents facilitate workflows across various channels, empowering teams to provide tailored and prompt customer interactions. With features like self-service portals, omnichannel dashboards, and performance monitoring, Yorodesk enables small to medium-sized businesses and support teams to boost productivity, resolve issues more swiftly, and deliver consistent, top-notch service experiences.

Yorodesk Pricing

The vendor presents three pricing tiers for Yorodesk:

  • Standard: $17/user/month

  • Pro: $26/user/month

  • Enterprise: Custom pricing

Request a customized quote for Yorodesk pricing tailored to your business needs today!

Please note: Pricing is subject to change.

Yorodesk Integrations

This software seamlessly integrates with various systems and platforms, including:

  • Twilio software

  • HubSpot CRM software

  • Mailchimp software

  • Zoom

  • Aircall

Watch the Yorodesk demo to discover more about its integration capabilities.

Who Is Yorodesk For?

Yorodesk is perfect for diverse teams and businesses, such as:

  • Human resources

  • Finance

  • Marketing

  • Customer support

  • Sales

  • Project management

  • RFP automation

Is Yorodesk Right For You?

This platform is well-suited for organizations in search of a scalable, secure, and AI-driven customer service solution. It offers automated ticket prioritization, smart task assignment, workflow oversight, omnichannel dashboards, SLA tracking, and self-service portals aimed at enhancing operational efficiency and customer satisfaction. Additionally, the platform is ISO/IEC 27001:2013 certified for outstanding security and is trusted by clients such as Paytm, Atlas, Hilabs, and Macannie. Yorodesk also boosts productivity and service quality for customer support teams.

If you're still uncertain whether Yorodesk meets your needs, feel free to reach out to our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✔ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✘ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Automated workflow management for tickets
  • ✔ AI-driven ticket prioritization and assignment
  • ✔ Omnichannel support for calls, emails, chats

Cons

  • ✘ Performance can be slow under load/peak hours
  • ✘ Extensive capabilities may initially overwhelm users

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Yorodesk supports integration with multiple platforms, such as Mailchimp software, Zoom, Aircall, Twilio software, and HubSpot CRM software.

Yes, Yorodesk offers a dedicated mobile app.

Yorodesk offers support through email, phone, and live chat.

Yorodesk primarily supports English.

Yorodesk offers three pricing plans, including Standard ($17/user/month), Pro ($26/user/month), and Enterprise (Custom pricing). Get a detailed Yorodesk cost breakdown tailored to your specific requirements.

No, Yorodesk does not offer an API.

Yorodesk features are used by organizations across industries and sectors, including customer support, sales, project management, human resources, finance, marketing, and RFP automation.