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Youzer

star star star star star 0.0 (0 reviews) | Customer Service Software · Customer Self-Service Software

Streamline your customer service with Youzer's central dashboard, automating onboarding and offboarding to enhance efficiency and reduce orphan accounts.

Product Overview

Youzer serves as a comprehensive platform for customer service, bringing together all user accounts into one place. It simplifies the processes of onboarding and offboarding through a unified admin dashboard. Although there is room for enhancement in the platform’s hardware management workflows, it effectively automates tasks such as license assignment and entitlement reviews, helping to minimize orphan accounts and expedite audits.

Product Details
Customer Service Software Features
cancel Analytics
cancel Live Chat
cancel Workflows
cancel API Access
cancel Mobile CRM
cancel Purchasing
cancel Cloud-Based
cancel Node Editing
cancel Self-Service
cancel Phone support
cancel Web Filtering
cancel Call Recording
cancel Call Scripting
cancel Contact Center
cancel Issue Tracking
Pros & Cons
Pros
checkProvides a centralized account repository
checkDetects orphan and error accounts
checkDelivers package-based provisioning
checkEnhances multi-instance management
Cons
closeIt may offer limited reporting capabilities
closeThe platform’s dashboards may require some improvement
User Reviews
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Frequently Asked Questions
No, Youzer does not offer a mobile app.
Youzer software supports the English language only.
Yes, Youzer does offer an API.
The vendor offers customized pricing plans according to different business needs. It offers a Youzer IAM Plan starting at €750 HT/month, an Options Plans starting at €400 HT/month, and an MSP Plan starting at €300 HT/month. Get a customized Youzer cost breakdown for your business today.
Youzer software integrates with a wide range of apps including Odoo, Microsoft 365 software, Jira software, Slack software, Notion, Zoom, HubSpot CRM software, and more.
The typical users of Youzer include businesses like IT departments, HR departments, and managed services.
Youzer offers support through email and phone number.
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