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Youzer

Youzer serves as a comprehensive platform for customer service, bringing together all user accounts into one place. It simplifies the processes of onboarding an...

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Youzer serves as a comprehensive platform for customer service, bringing together all user accounts into one place. It simplifies the processes of onboarding an...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Youzer serves as a comprehensive platform for customer service, bringing together all user accounts into one place. It simplifies the processes of onboarding and offboarding through a unified admin dashboard. Although there is room for enhancement in the platform’s hardware management workflows, it effectively automates tasks such as license assignment and entitlement reviews, helping to minimize orphan accounts and expedite audits.

Product Details

What Is Youzer?

Youzer is an innovative cloud-based platform designed for customer service, streamlining HR data and application accounts into a unified and synchronized repository. It simplifies the user account provisioning process and ensures consistent authorization protocols across various applications. The system automates both onboarding and offboarding processes, distributes credentials, assigns licenses, and identifies orphaned or erroneous accounts for correction. Additionally, Youzer offers traceability, export capabilities, and an audit-ready history to aid in compliance efforts and facilitate entitlement reviews.

Youzer Pricing

The pricing structure for Youzer is as follows:

  • Youzer IAM plan: Starting at €750 HT/month

  • Options plans: Starting at €400 HT/month

  • MSP plan: Starting at €300 HT/month

For a personalized Youzer quote tailored to your business needs and budget, please reach out.

Note: Pricing is subject to change.

Youzer Integrations

Youzer seamlessly integrates with a variety of applications, including:

  • Odoo

  • Microsoft 365 software

  • Jira software

  • Slack software

  • Notion software

  • Zoom

  • HubSpot CRM software

Schedule a complimentary demo of Youzer to learn more about its integration capabilities.

Who Is Youzer For?

Youzer is ideal for several types of businesses, including:

  • IT departments

  • Managed services

  • HR departments

Is Youzer Right For You?

This software is perfect for organizations looking to eliminate manual identity management tasks while ensuring secure and auditable access control across their applications. It automates the creation and suspension of accounts, standardizes access through packages and templates, and highlights issues such as orphan accounts and duplicate entries. Furthermore, the platform enhances audits by providing full traceability along with centralized reporting.

If you're still uncertain whether Youzer meets your needs, please contact our customer support team at info@softwareseekers.com for additional assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✘ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✘ canned responses
✘ customer profile
✘ customer support
✘ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✘ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✘ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✔ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✘ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Provides a centralized account repository
  • ✔ Detects orphan and error accounts
  • ✔ Delivers package-based provisioning
  • ✔ Enhances multi-instance management

Cons

  • ✘ It may offer limited reporting capabilities
  • ✘ The platform’s dashboards may require some improvement

Price

Professional

Multiple Tiers

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

No, Youzer does not offer a mobile app.

Youzer software supports the English language only.

Yes, Youzer does offer an API.

The vendor offers customized pricing plans according to different business needs. It offers a Youzer IAM Plan starting at €750 HT/month, an Options Plans starting at €400 HT/month, and an MSP Plan starting at €300 HT/month. Get a customized Youzer cost breakdown for your business today.

Youzer software integrates with a wide range of apps including Odoo, Microsoft 365 software, Jira software, Slack software, Notion, Zoom, HubSpot CRM software, and more.

The typical users of Youzer include businesses like IT departments, HR departments, and managed services.

Youzer offers support through email and phone number.