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Zceppa

Zceppa offers a powerful platform that transforms reputation into revenue, catering specifically to retail and service businesses with multiple locations. While...

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Zceppa offers a powerful platform that transforms reputation into revenue, catering specifically to retail and service businesses with multiple locations. While...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

Zceppa offers a powerful platform that transforms reputation into revenue, catering specifically to retail and service businesses with multiple locations. While the setup process can take some time, the platform excels in its capability to automate the generation of reviews, which is a major advantage. In summary, Zceppa is a crucial tool for brands aiming to achieve leadership in highly competitive hyperlocal markets.

Product Details

What Is Zceppa?

Zceppa is a comprehensive solution tailored for retail and service-oriented businesses, particularly those operating across multiple sites. It streamlines the digital customer journey by consolidating feedback from various platforms into a single dashboard. This software enhances conversion rates by facilitating two-way communication through channels such as Google Business Messages, effectively transforming profile views into potential leads.

Zceppa Pricing

The pricing for Zceppa can be customized to fit the specific needs and size of your organization. Obtain a personalized quote for Zceppa today.

Zceppa Integrations

Details regarding third-party integrations from the vendor are somewhat limited. To discover more about integration options, consider scheduling a complimentary demo of Zceppa.

Who Is Zceppa For?

Zceppa is well-suited for a diverse range of industries, including:

  • Marketing

  • Healthcare

  • Retail

  • Automotive

Is Zceppa Right For You?

This software may be the perfect choice for multi-location retail and service brands looking to elevate customer experiences into assured revenue. Its key advantage lies in its exceptional scalability, allowing management of numerous locations from a unified console while maintaining brand consistency. The platform is built with strong security measures and dependable support tailored for large enterprises.

If you are still uncertain about making an investment in Zceppa software, feel free to reach out to our customer support team at info@softwareseekers.com for comprehensive assistance.

Customer Service Software Features

✘ analytics
✘ live chat
✘ workflows
✘ api access
✘ mobile crm
✘ purchasing
✘ cloud based
✘ node editing
✘ self service
✘ phone support
✘ web filtering
✘ call recording
✘ call scripting
✘ contact center
✘ issue tracking
✘ knowledge base
✘ sales tracking
✘ sla management
✘ call monitoring
✘ canned response
✘ case management
✔ crm integration
✘ data encryption
✘ lead generation
✘ lead management
✘ mlops platforms
✘ reporting audit
✘ task management
✘ automation tools
✔ canned responses
✘ customer profile
✘ customer support
✔ email management
✘ order management
✘ queue management
✘ sales automation
✘ security measure
✘ speech analytics
✘ ticketing system
✘ activity tracking
✘ client management
✘ customer feedback
✔ customer profiles
✘ real time preview
✘ sales forecasting
✘ ticket management
✘ activity dashboard
✘ contact management
✘ help desk software
✘ internal ticketing
✘ live chat software
✘ predictive dialing
✘ project scheduling
✘ selfservice portal
✘ service management
✘ alertsnotifications
✘ analytics reporting
✘ automated responses
✘ automation chatbots
✘ automation workflow
✘ calendar scheduling
✘ collaboration tools
✘ customer management
✘ document management
✘ email phone support
✘ employee engagement
✘ feedback management
✘ firewall protection
✘ incident management
✘ loyalty and rewards
✔ omnichannel support
✘ phishing prevention
✘ real time dashboard
✘ reporting analytics
✘ security compliance
✘ self service portal
✘ threat intelligence
✘ vector importexport
✘ welding and merging
✘ workflow automation
✘ call center software
✘ integration with crm
✘ inventory management
✘ knowledge management
✘ omni channel support
✘ ticketing management
✘ warehouse management
✘ active learning tools
✘ billing and invoicing
✘ crm integration tools
✘ customer segmentation
✘ escalation management
✘ inside sales software
✘ it service management
✘ multi channel support
✘ work order management
✘ call center management
✘ data labeling software
✘ deep learning software
✘ generative ai software
✘ opportunity management
✘ sales enablement tools
✘ security data handling
✔ analytics and reporting
✘ contact center software
✘ customer servicesupport
✘ customizable dashboards
✘ file sharing management
✘ knowledge base software
✘ real time communication
✘ remote support software
✘ reporting and analytics
✘ sla management software
✘ social media management
✘ supply chain management
✘ synthetic data software
✘ task project management
✘ ai automation governance
✘ compliance risk controls
✘ customer feedback survey
✘ deal pipeline management
✘ social media integration
✘ vulnerability management
✘ contact center management
✔ customer feedback surveys
✘ customer service software
✘ customer support software
✘ live chat crm integration
✘ machine learning software
✘ mobile payments invoicing
✘ natural language dialogue
✘ online portal for tenants
✘ sales pipeline management
✘ small business scheduling
✘ channel initiation support
✘ contact center outsourcing
✘ customer feedback profiles
✘ customer support ticketing
✘ integrations extensibility
✘ sales engagement platforms
✘ account management software
✘ ai integrated crm solutions
✘ anti virus and anti malware
✘ business process management
✘ customer service automation
✘ feedback analytics software
✘ knowledge base self service
✘ multi factor authentication
✘ sales acceleration software
✘ video surveillance software
✘ call center queue management
✘ call reporting and analytics
✘ customer self service portal
✘ integration with other tools
✘ omnichannel support software
✘ self service portal software
✘ sf customer service software
✘ task and activity management
✘ task assignment and tracking
✘ customer communications tools
✘ customer feedback and surveys
✘ deterministic execution layer
✘ remote video support software
✘ security audits and reporting
✘ appointment booking management
✘ automated appointment reminder
✘ barcode and qr code generation
✘ call transfer and conferencing
✘ customer experience management
✘ customer self service software
✘ escalation management software
✘ interactive voice response ivr
✘ call center management software
✘ collaboration and communication
✘ content and document management
✘ conversational support software
✘ crm integrated support software
✘ customer communication tracking
✘ other customer service software
✘ analytics and reporting software
✘ appointment managementscheduling
✔ automated responses and chatbots
✘ customer feedback sla management
✘ integration with marketing tools
✘ analytics and analytics reporting
✘ configuration management database
✘ integration with third party apps
✘ voicemail and callback management
✘ digital customer service platforms
✘ knowledge base self service portal
✘ conversational intelligence software
✘ customer relationship management crm
✘ customer service automation software
✘ omnichannel customer support software
✘ multilingual customer support software
✘ data science machine learning platforms
✘ enterprise feedback management software
✘ chatbots automated responses and chatbots
✘ omnichannel support multi channel support
✘ integration with help desk and support systems
✘ knowledge base content creation and management

Pros

  • ✔ Boosts organic leads
  • ✔ Generates more reviews
  • ✔ Supports text-to-pay links

Cons

  • ✘ Advanced functionality overwhelms
  • ✘ Non-intuitive workflows

Price

Professional

Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

Typical users of Zceppa include professionals working in automotive, retail, healthcare, and marketing industries.

Zceppa provides email, form submission, phone, and email support options.

The software’s cost depends on the Zceppa features required by an organization. Get a custom Zceppa pricing plan today.

The vendor has not publicly disclosed its third-party integrations.

Zceppa supports the English language.

Yes, Zceppa offers an API.

Yes, Zceppa has a mobile app available on Android and iOS devices.