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ProProfs Chat

ProProfs Chat empowers companies to connect with their website visitors and deliver immediate assistance via live chat, proactive messaging, and automated respo...

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ProProfs Chat empowers companies to connect with their website visitors and deliver immediate assistance via live chat, proactive messaging, and automated respo...

Watch Demo Get Pricing
Overview Features Pros & Cons Reviews FAQs

Product Overview

ProProfs Chat empowers companies to connect with their website visitors and deliver immediate assistance via live chat, proactive messaging, and automated responses. Although the reporting and analytics features are relatively simple, its user-friendly design and timely notifications make it a perfect choice for small to medium-sized enterprises aiming to enhance customer service and interaction.

Product Details

What Is ProProfs Chat?

ProProfs Chat is a live chat tool crafted for small to medium-sized businesses spanning various sectors including eCommerce, healthcare, education, and travel. This software enables real-time communication, incorporates AI chatbots, and offers proactive messaging along with pre-written responses. It ensures seamless engagement across diverse channels such as web, social media, SMS, and audio/video platforms. By utilizing this software, support and sales teams can respond more swiftly to customer inquiries, capture leads effectively, diminish ticket volume, and evaluate operator performance through comprehensive reporting and analytics.

ProProfs Chat Pricing

The pricing for ProProfs Chat begins at $0.00 for a single operator. This plan includes all premium features, unlimited domains, access to chat history, proactive chat triggers, AI chat automation, and integrations with well-known platforms like WordPress, Shopify, and MS Dynamics. For teams comprising two or more operators, the rate is $29.99 per operator per month when billed annually. This package provides advanced functionalities, personalized onboarding, and improved support. Additional add-ons are also available:

  • AI Chat Automation: $50/month

  • White Label Package: $30/month

  • SDK Package: $29.99/month

Request a customized pricing quote for ProProfs Chat tailored to your business today!

Please note that pricing may vary.

ProProfs Chat Integrations

This software seamlessly integrates with various systems and platforms such as:

  • Salesforce

  • Microsoft Dynamics 365 ERP

  • Zoho CRM software

  • SugarCRM software

  • Infusionsoft by Keap

  • FogBugz

  • Mailchimp software

Watch the ProProfs Chat demo to discover more about its integration capabilities.

Who Is ProProfs Chat For?

ProProfs Chat serves a diverse array of industries and sectors including:

  • eCommerce

  • Automotive

  • Education

  • Healthcare

  • Travel

  • Startups

  • Finance

  • Web hosting

  • Sales

  • Real estate

Is ProProfs Chat Right For You?

This chat solution is perfect for companies looking for a scalable, secure, and adaptable live chat service that boosts customer engagement and support. With AI-driven chat automation and omnichannel integrations alongside customizable features, it suits a broad range of industries from eCommerce to healthcare. Trusted by renowned organizations like Deloitte, Best Buy, and Billing Tree, it has received numerous awards for user satisfaction. Its reliability makes it suitable for both emerging startups and seasoned enterprises while ensuring compliance with GDPR/CCPA data security and privacy standards.

If you're still uncertain whether ProProfs Chat is the right choice for your needs, reach out to our customer support team at info@softwareseekers.com for more assistance.

Sales Tools Software Features

✘ activity
✘ mobile app
✘ bulk search
✘ sales tools
✘ lead scoring
✘ time billing
✘ call recording
✘ sales coaching
✘ verified email
✘ crm integration
✘ lead enrichment
✔ lead management
✘ task management
✘ order management
✘ sales automation
✘ sales enablement
✔ activity tracking
✘ data connectivity
✔ email integration
✘ sales forecasting
✘ activity dashboard
✘ applicant tracking
✘ catalog management
✘ collaboration tool
✔ contact management
✘ content management
✘ customizable forms
✔ meeting scheduling
✘ reportinganalytics
✘ sales acceleration
✘ sales intelligence
✘ account development
✘ attendance tracking
✔ collaboration tools
✘ document management
✘ proposal generation
✘ reporting analytics
✘ cloud based software
✘ field sales software
✘ inventory management
✘ performance tracking
✘ white space analysis
✘ asynchronous learning
✘ business intelligence
✘ procurement management
✔ customizable dashboards
✘ esignature capabilities
✘ file sharing management
✘ real time communication
✔ reporting and analytics
✘ supply chain management
✘ e signature capabilities
✘ embedded crm integration
✘ market signal monitoring
✘ sales analytics software
✘ sales platforms software
✘ data enrichment ai fields
✘ sales pipeline management
✘ access controlspermissions
✘ human resources management
✘ integration with crm tools
✘ sales intelligence software
✘ customizable dashboards views
✘ predictive sales intelligence
✘ compliance and risk management
✘ human resources management hrm
✘ revenue operations intelligence
✘ customer relationship management
✘ crm integration and data services
✔ customer relationship management crm
✘ cross selling up selling recommendations
✘ revenue operations intelligence software
✘ activity tracking reporting and analytics
✘ sales intelligence via technology tracking

Pros

  • ✔ Ease of use and intuitive interface
  • ✔ Quick customer notifications for chats
  • ✔ Strong support and responsive team

Cons

  • ✘ Lacks spell check in live chat messages
  • ✘ Customization for proactive chat prompts is limited

Price

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Custom

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Ratings

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Frequently Asked Questions

Find answers to the most common queries about our software recommendation service.

ProProfs Chat offers support through resources, help center, phone, email, and live chat.

Yes, ProProfs Chat offers an API.

ProProfs Chat features are used by businesses across industries such as eCommerce, automotive, education, healthcare, travel, startups, finance, web hosting, sales, and real estate.

ProProfs Chat primarily supports English.

ProProfs Chat supports integration with multiple systems and platforms, including Salesforce, Microsoft Dynamics 365 ERP, Zoho CRM, SugarCRM, Infusionsoft by Keap, FogBugz, and Mailchimp software.

Yes, ProProfs Chat offers a dedicated mobile app.

The pricing for ProProfs Chat starts at $0.00 for a single operator with all premium features. For teams with 2 or more operators, the cost begins at $29.99 per operator per month. Additional optional add-ons include AI Chat Automation at $50/month, a White Label Package at $30/month, and an SDK Package for $29.99/month. Get a detailed ProProfs Chat cost breakdown tailored to your specific requirements.